Site Manager

Description Job Description Statement As a Site Manager in the Biomedical Engineering Department, you lead with expertise and purpose to ensure biomedical equipment performs safely, reliably, and at the highest standard for every customer. You inspire and guide a team of Biomedical Technicians while partnering cross-functionally to deliver exceptional service, operational excellence, and regulatory compliance. Through proactive problem-solving and technical leadership, you turn challenges into opportunities that strengthen trust and performance. Your stewardship elevates both people and technology, directly advancing patient care and customer confidence. Culture Fit Strengthen Block Imaging’s mission of ‘People Matter’ by living our values of Integrity, Honor, and Growth. Make choices that foster our thriving mindsets and lead with our approach of Together, Thoughtful, and Transparent. Essential Job Duties Oversee all biomedical service operations for assigned accounts, ensuring compliance with contractual obligations, supervising daily activities, and coordinating outside vendors. Serve as the primary customer contact, owning the customer experience through clear communication, urgency, trust-building, training, and proactive solution recommendations. Represent Block Imaging professionally on hospital committees, in departmental meetings, and in all customer interactions. Lead, mentor, and support the Biomedical team (BMET I/II/III), fostering a high-performing, collaborative culture aligned with Block Imaging values. Ensure full compliance with regulatory requirements, audits, HIPAA standards, documentation policies, and computerized maintenance management systems. Manage operational processes including PM completion, service work orders, inventory control, tool and equipment calibration, and accurate reporting of parts and repairs. Maintain an organized, efficient, and safe work environment while optimizing labor, materials, and resources to support high-quality service delivery. Lead and develop team members by setting clear direction, priorities, and expectations; providing regular feedback; and modeling organizational values to foster a healthy, trust-based culture of accountability and growth. Driving and vehicle operation are essential functions of this role. Other duties as assigned. Requirements Role Competencies Strong PC competency, including knowledge of word processing, spreadsheets, databases, and computer hardware. Advanced experience with complex test equipment, mechanical devices, tools, and electronic circuit boards/processors. Expertise in at least one specialty area within a single manufacturer. Proficient in networking technologies and troubleshooting methods. Maintain a valid driver’s license and a driving record compliant with Block Imaging’s driving policy. Preferred Experience 5 years servicing biomedical equipment preferred. Education Associate degree or equivalent training/experience in electronics or Biomedical Engineering. Preferred Certifications CBET Certification desirable, Lean certification desirable. Travel Requirements This role requires frequent travel to assigned healthcare facilities and flexibility of schedule. Physical and Environmental Requirements Ability to stand, walk, and move throughout various work environments for extended periods. Frequent bending, stooping, kneeling, and reaching to access and service equipment. Ability to lift up to 75 pounds; heavier lifting may require assistance or mechanical aids. Manual dexterity to handle tools, small components, and electronic parts. Visual acuity and color perception sufficient to read schematics, calibrate equipment, and identify wiring or indicators. Ability to communicate clearly with healthcare and related facility staff, as well as document service activities accurately and efficiently. Ability to wear required personal protective equipment (PPE) in any situation where it is necessary. Compliance with hospital health and safety requirements. Ability to safely operate and enter/exit vehicles, drive for extended periods and work in varied environmental conditions with potential exposure to machinery, noise, and hazardous materials. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. This job description is intended to describe the general nature and level of work being performed. It is not a contract. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. leadership reserves the right to assign or reassign duties and responsibilities at any time. Base pay range $90,000 - $120,000 Base pay offered may vary depending on job-related knowledge, skills, and experience. Block Imaging offers a variety of health and wellness benefits including paid time off and holiday pay. Why Block Imaging? When the unexpected happens: an injury, an illness, an accident, the healthcare professionals that diagnose and treat these issues need tools they can rely on. That’s where Block Imaging comes in. If you’re looking to join a team that not only provides a positive work environment, but also creates a real-world impact, the Block Imaging team is worth your consideration. Benefits and Perks We bring our mission—People Matter—to life through the care and benefits we offer our team. Health, Vision, Dental & More : We provide competitive insurance options, including medical, dental, and vision coverage. Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) offered as both tax-advantaged accounts designed to help individuals save and pay for qualified medical expenses Paid Time Off : Full-time team members accrue 19 days Paid Time Off (PTO) per year, with accrual starting from their first day of employment. In addition, team members receive two People Matter days annually for volunteering in your community. Annual Bonus Opportunities : Potential bonus opportunities based on meeting company profitability goals. 401(k) Investment Plan & Budgeting : A retirement investment plan offering a variety of deferral options, a generous discretionary company matching contribution up to 6%, and access to financial planning tools and training. Team Member Perks Program : Offers exclusive discounts, special deals, and other benefits for team members. Tuition Assistance : After three-months of service, Block Imaging will reimburse 50% of the total cost up to a maximum of $1,000 per calendar year, increasing to $2,500 after two years. This education may include college credit courses, continuing education unit courses, seminars and certification tests that are beneficial to both the team member and the organization. Employee Referral Bonus Program : We believe great people know great people! When you refer a candidate who is hired and successfully completes their introductory period, you’ll receive a generous referral bonus as a thank-you for helping us grow our talented team. Paid Parental Leave : Paid Parental Leave provisions following a qualified FMLA approved leave. Environment : Whether you work on-site or remotely, you’ll be part of a connected, supportive culture where people come first. We believe great work starts with genuine care for one another. We value relationships, learning, and growth, and we create space for meaningful connection across every team and location. At Block Imaging, we strive to make every team member feel supported, valued, and connected to something bigger than themselves. Equal Opportunity Employer Block Imaging Parts & Service is an Equal Opportunity Employer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. #J-18808-Ljbffr