Care Coordinator (US)

Care Coordinator (US)

Location: Staten Island, NY

Hybrid 1: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.

The Care Coordinator is responsible for coordinating the delivery of care for members.

How You Will Make An Impact:

• Implements, coordinates, monitors, and evaluates options and services to meet member's health needs and ensures appropriate use of clinical resources.
• Monitors delivery of care across all markets.
• Maintains daily admissions and discharge records.
• Expedites and coordinates appointments for assigned hospitalized members.
• Authorizes and coordinates services.
• Keeps all providers involved with member's care updated on appointments, condition, and additional clinical support needed.
• Requests and gathers necessary medical records.
• Maintains accurate and complete documentation in Case Management database.

Minimum Requirements:

• Requires a H.S. diploma or equivalent and a minimum of 2 years of experience in Case Management Care Coordination in an HMO environment; or any combination of education and experience which would provide an equivalent background.

Preferred Capabilities, Skills, and Experiences:

• Bilingual/Multi language proficiency in: Spanish, Mandarin or Korean highly preferred.
• Proficiency in Microsoft Excel is strongly preferred.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $21.42 hourly to $32.12 hourly.

Locations: New York

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

Job Level: Non-Management Non-Exempt

Workshift: Job Family: MED > Care Coord & Care Mgmt (Non-Licensed)