Service Coordinator

Aloha! One of Hawaii's leading national provider of integrated security, fire alarm, and life safety systems is seeking a Service Coordinator to join their team.

Top Skills' Details

• Minimum 3 years of experience performing administrative duties required within a sales or service industry and working knowledge of ERP systems preferred

• Proficient in Microsoft Office (Word, Excel & PowerPoint)

• High School Diploma or General Education Degree (GED)

This position is responsible for scheduling service appointments and inspections, resolving customer issues, dispatching, billing review, and contract paperwork. May support warehouse and/or other office functions.

• Schedule appointments, dispatch technicians for service and inspections as needed to maximize tech productivity.

• Responsible for creating work orders, providing status to customers and following up with technicians.

• Confirm work order is completed and/or closed by reviewing all notes and following up on pending items.

• Complete contract paperwork and QC paperwork.

• Schedule sub-contractor work.

• Work with technicians to ensure all paperwork is completed properly within the designated time.

• Maintain appointment schedules.

• Order material and equipment.

• Receive material/equipment and issue material and equipment to technicians.

• Complete daily reports.

• Assist in coordinating activities such as scheduling, customer notification and equipment procurement.

• Conduct physical inventory.

• Act as a liaison between Sales, Project Managers and technicians.

• Monitors and ensures the progress and completion of assigned tasks.

• Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.

• Completes other projects to manager and customer satisfaction, as assigned.

• Must possess good decision-making skills, be very organized and detail oriented.

• Must have excellent oral and written communication.

• Ability to read and interpret blueprint, schematics, and diagrams

• Data analysis and interpretation skills.

• Speed and accuracy with attention to detail.

• Dispatching and scheduling.

Additional Skills & Qualifications

• Have a strong work ethic and be detail oriented.

• Ability to read and interpret blueprint, schematics, diagrams, instructions, etc. as presented in English.

Work Environment

M-F, 730am-430pm, fully in-office

Drug Test required

This is a Contract to Hire position based out of Aiea, HI.

The pay range for this position is $33.00 - $43.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Aiea,HI.

This position is anticipated to close on Jun 16, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.