System Administrator

eTeam Inc

Job Title: System Administrator
Location: Earth City, MO 63045; West Side Flats, MN 55107
Duration: 3+ months contract with high possibility extension

summary
No project work. This is a clerical/administrative position helping to front vendor application issues experienced by our users. The person will act as a liaison between Operations users and the vendor who provides us the software.
What are the top 5-10 responsibilities for this position?
- Production support; incident / problem management
- Clerical/administrative tasks; open vendor tickets, manage them, report and follow up with vendor or requestor for status updates; close them
- Monitoring reports and taking action depending on issue presented.
- Assists with application system problem resolution by working with application developers, vendors, and internal infrastructure team members to troubleshoot
- Maintains data files and monitors system configuration to ensure data integrity
- Understand general technology
- 3-5 years securities and/or securities operations industry experience
What skills/technologies are required?
- 3-5 years - ServiceNow; incident, case (ticket) management
- Mid-level Excel experience
- Administrative tasks; open vendor tickets, manage them, report and follow up with vendor or requestor for status updates; close them
- Monitor reports and act on the results
- Customer service oriented
What skills/attributes are preferred?
- SEI Trust 3000 / SWP experience
- Prompting Microsoft Copilot
- Reliability engineering
What does the interview process look like?
o How many rounds? 1 maybe 2
o Video, phone, or in person? Video call
o How technical will the interviews be? This is not a developer role.

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Vacancy posted 2 days ago

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