Branch Manager III

Overview The Branch Manager is responsible for the administration and efficient daily operation of a full‑service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with Lendmark Financial Services objectives. The role develops new business, provides superior customer relations, and promotes a sales and service culture through coaching, guidance and staff motivation. The Branch Manager also achieves individual and branch sales goals through new business sales, referrals and retention of account relationships. Responsibilities Manage and motivate staff to meet goals and objectives relating to branch profitability, loan volume, credit quality, delinquency and expense. Make loan decisions up to established lending limits, close consumer loans, and collect accounts in more critical stages of delinquency while ensuring adherence to state and federal guidelines. Actively pursue business development relationships within the community. Sell products and services to meet sales goals. Manage hiring, staffing, training, performance reviews and terminations as applicable. Establish lending authority for associates. Ensure a high quality of client service. Assist clients with the implementation of solutions and monitor overall client satisfaction. Perform all other duties as assigned. Qualifications High School Diploma or GED from accredited institution. Five or more years of consumer finance experience or related industry or related management experience. Personnel management and budgeting skills. Effective communication, organization and sales skills. Proficient working knowledge of industry‑related loan software, Microsoft Windows, Excel and Word applications. Preferred Qualifications Industry‑related experience. Bilingual in Spanish/English. Ability to relocate. Compensation The salary range for this position is $70,000 – $82,000 annually, based on the specific knowledge, skills, abilities and experience of the selected candidate. This position is eligible for quarterly incentive compensation based on individual and company performance guidelines. Working Conditions Normal office environment. Occasional travel, occasionally overnight. Benefits Medical, dental, vision benefits; paid time off; paid holidays; 401(k) plan; life insurance; long‑term disability; tuition assistance; employee assistance program; optional benefits such as critical care, auto, home and pet insurance and other ancillary insurance options. #J-18808-Ljbffr