ACH Operations Specialist I
$20 per hourCypress HCM
ACH Operations Specialist I Part-Time 6-Month Contract (20 hours/week) Location: Cincinnati, OH – Onsite 5 days/week Part Time: 3:30 - 7:30pmEST (20 hours/week) Pay: $20/hr Responsibilities: The ACH Operations Specialist I will support the processing of ACH transactions and electronic payment files in compliance with applicable rules and regulations, while serving as a point of contact for internal teams and external parties to resolve settlement inquiries and payment-related issues. Responsibilities:
- Data entry and file maintenance, including transaction input and recordkeeping
- Clerical and administrative support, including filing, scanning, and issue escalation.
- Daily review and validation of payment data and documentation.
- ACH file processing and electronic payment data and documentation.
- ACH file processing and electronic payment batch management.
- Handling and resolution of client ACH disputes.
- Client and partner support via phone and written communication.
- Adherence to BACHA rules and all relevant regulatory requirements.
- Basic review and analysis of ACH file specifications and client-submitted files.
- Level I research and resolution of payment processing issues.
- Coordination with third-party vendors to address system or processing concerns.
- Daily balancing of ACH activity and reconciliation.
- Management of daily workflow against established processing cutoff windows.
- Participation in special projects as needed (system conversions, disaster recovery testing).
- High School diploma or equivalent
- Basic proficiency in Microsoft office (Word and Excel)
- Strong customer service background with demonstrated experience in resolution
- Familiarity with banking or payment processing platforms preferred.
- Prior experience in banking operations or branch/retail banking environments preferred.
Vacancy posted 18 hours ago
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