Eligibility Specialist - Nonprofit, 401k + Insurance (53566)

Front Desk Intake Eligibility Specialist provides front-line support to low-income households, greeting clients, processing eligibility applications, and handling phone inquiries. The role collaborates with community agencies and promotes energy assistance programs.

Key Responsibilities:

• Greet clients warmly, creating a welcoming environment

• Process applications to determine energy assistance eligibility

• Answer incoming calls professionally

• Collaborate with community agencies

• Attend community events as needed

Qualifications:

• Friendly, approachable demeanor with strong customer-focused attitude

• Ability to work independently and take initiative

• Willingness to help clients, coworkers, and community partners

• Proficiency in computer and math skills

• Outgoing personality

• Previous non-profit experience is a plus

Benefits:

• Health/dental/vision insurance

• 401(k)

• Paid time off

FSSTDAR