Tier 2 MSP Technician
Mission IT Solutions
Job Description
Job Description
We are seeking a Tier 2 MSP Technician to join our team! You will handle a variety of projects to support and improve our client's network and computer systems. This is a mostly remote position, but need to be located within approx 25 miles of El Dorado Hills, CA so you can be available for when onsite work is required.
Responsibilities:
- Troubleshoot network & system issues
- Troubleshoot workstation problems
- Work extensively with M365 and Google Workspace platforms
- M365/Google migrations
- Basic project management for IT projects for our clients
- Monitor active network and server infrastructure
- Perform routine preventative maintenance on equipment
- Execute sensitive data backup and restoration procedures
- Document all technical procedures and user guides
Qualifications:
- Previous experience as an IT technician for an MSP or similar organization
- Knowledge of TCP/IP and data protocols
- Ability to prioritize and multitask
- Deadline and detail-oriented
- Strong troubleshooting and critical thinking skills
- Well organized
- Comfortable in M365 admin portal (exchange, sharepoint, Entra ID, etc)
- Google Workspace admin familiarity preferred
- Self-motivated
- Strong desire to learn and grow
Vacancy posted 9 days ago
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