Assistant Store Manager - Account Retention and Leadership

Description:

4x Best Places to Work in PA (20222025)

Looking for more than just a job?

At Majik, youll build real relationships, earn bonuses, and grow your career.

No rent-to-own experience? No problem we train you.

Who We Are

We Serve Others

We Do What It Takes

We Own It

Were passionate about helping employees grow and delivering great customer experiences!

Pay + Perks

• Up to $21/hour + Monthly Profit-Sharing Bonus
• 3 Weeks PTO + Paid Holidays
• Medical, Dental, Vision + 401(k) Match
• Employee Discounts + Loyalty Rewards
• Career Growth Opportunities (we promote from within)
• Weekly Pay
• Bilingual candidates may earn additional pay

Who Succeeds in This Role

• Takes ownership of results and account performance
• Leads by example while staying hands-on
• Comfortable managing customers, collections, and team accountability
• Handles tough conversations professionally
• Driven by goals, metrics, and continuous improvement

What Youll Do

• Support the Store Manager in driving overall store performance
• Lead daily operations across sales, account retention, and service
• Coach and hold team members accountable to expectations
• Review reports and act on opportunities to improve results
• Oversee customer accounts and follow up on past-due balances
• Guide team on retention and collection strategies
• Review payment histories and support action plans
• Ensure accurate documentation of interactions and payments
• Coordinate field visits and delivery schedules
• Maintain store standards (inventory, merchandising, cleanliness)
• Step in to lead the store when needed

Leadership Responsibilities

• Supervise and support a small team (13 employees)
• Assign tasks, provide coaching, and follow up on results
• Train team members on sales, service, and retention best practices

What Were Looking For

• 1+ year of leadership or supervisory experience preferred
• Retail, collections, or customer service background preferred
• Strong leadership, communication, and problem-solving skills
• Ability to manage multiple priorities and performance expectations
• Valid drivers license with insurable driving record
• Ability to lift up to 25 lbs (assistance for heavier items)

Schedule

Full-time (40 hours/week), 5-day workweek

MondayFriday: 10am7pm, Saturday: 10am6pm (required), Sunday: Closed

Additional Information

Blue Ocean Brands does not conduct routine pre-employment drug testing but may require testing in cases such as reasonable suspicion, workplace accidents, or as required by law

Compensation details: 18-21 Hourly Wage

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