Patient Services & Imaging Specialist New Columbia, Maryland, United States

Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 500,000 babies successfully treated, we are the plagiocephaly experts and the leader in pediatric cranial shaping orthoses. Cranial Technologies also provides treatment with EarWell ® to correct infant ear shapes without surgery. With over 600,000+ successful outcomes, EarWell ® is a proven, non-invasive treatment option for families. Our number one priority is our patients and their families. Families choose us because of the different kind of healthcare experience we offer through exceptional customer service, superior outcomes using the DOC Band®, EarWell®, and a passion for the babies we treat. We are currently looking for an hourly, full-time Patient Services & Imaging Specialist to join our team in Columbia, MD! We’re looking for someone who is enthusiastic, loves providing outstanding customer service, is tech savvy, and loves babies! Several of our successful Baby Imaging Specialists have come from childcare environments (i.e., daycare, nanny, etc.), educational backgrounds (i.e., teacher, preschool, etc.), and high-end retail settings. We will train you on the things unique to Cranial Technologies if you bring your problem-solving skills and “can do” attitude. How you make an impact: Provide outstanding customer service to all of our patients Work as a team to complete a three dimensional, 360° image for each baby using Digital Surface Imaging (DSi ® ) Point person to calibrate, operate and ensure optimal performance of imaging equipment (DSi ® system) Schedule new patient and follow-up appointments into Intergy (Practice Management Software) Obtain, enter and process patient information in Intergy Medical office duties to include answering phones, clean patient rooms and room patients How you show us what you've got: Energetic and enthusiastic personality is a MUST Ability to learn new things quickly and apply them in a fast paced, ever-evolving environment Capability to juggle many duties while keeping the patient experience the top priority Experience in one of the following; caring for or working with infants/children, high-end retail customer service, teaching, medical imaging Physical Requirements: Must be able to squat and bend Must be able to lift at least 30 lbs Must be able to position and handle patient to ensure DSi® images are captured Must be able move at a fast pace We offer an excellent benefits package: Medical, Vision, and Dental Insurance 401k Retirement Plan Life Insurance Short/Long Term Disability Insurance Position starts at $19.50 - $20.00 an hour with the opportunity to increase pay in 3-6 months as part of a levels program that is based on performance and tenure! Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Florida Candidates Only: We are an employer covered by AHCA’s screening program and the person who fills this position will be required to complete this screening. No action is required on your part, and we will reach out once that screening is required. More information can be found here: You will receive a confirmation email stating your application has been submitted. Once your application has been reviewed, you should receive an update on your status via email. Please keep an eye on your spam and junk mail’ We collect the above categories of personal information primarily to evaluate your candidacy for the position(s) you apply for. We may also use the above categories of personal information for the following business purposes: to perform recruitment and hiring services; to manage the workforce; to comply with federal and state laws; and to maintain security (e.g., detecting security risks and incidents, protecting against fraudulent or illegal activity, and complying with our policies and procedures). For questions about this application, please contact our Recruiting team at View email address on click.appcast.io Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Cranial Technologies’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. #J-18808-Ljbffr Cranial Technologies, Inc.