Retail Sales Associate

Job Description

Job Description

Please note; this role is based in Midlothian! 

For over 37 years, we have been Richmond’s leading flooring experts. In this role, you aren’t just selling "products"—you are guiding clients through the creative process of selecting the perfect hardwood, tile, and carpet for their homes. Whether you are a seasoned flooring pro or have an eye for design and a willingness to learn, we provide a family-oriented environment where your expertise is valued.

Key Responsibilities

• Design Consultation: Assist customers in our Design Center, helping them navigate product features, styles, and color coordination.
• Blueprint Integration: Review and interpret blueprints to provide accurate product recommendations and project scopes for new builds and renovations.
• Full-Cycle Sales: Manage the sales process from the initial greeting to the final selection, ensuring all customer inquiries are resolved with excellence.
• Sales Support: Collaborate closely with our Outside Sales team and Project Coordinators to ensure a seamless transition from the showroom to the job site.
• Administrative Excellence: Utilize Microsoft Outlook and our internal systems to manage a busy appointment schedule and track sales targets.

Technical Skills: Understanding the Product Success in this role requires learning the technical differences between materials to better advise our clients.

Required Qualifications

• Experience: Background in sales, customer service, or high-end retail. Experience in the construction or flooring industry is preferred.
• Technical Skills: Familiarity with Microsoft Office Suite and the ability to read/interpret Blueprints .
• Interpersonal Skills: Natural ability to build rapport with clients and collaborate with a medium-sized team of 60+ professionals.
• Traits: Strong negotiation skills, a detail-oriented mindset, and the ability to thrive in a fast-paced environment.

Compensation & Benefits

• Pay Structure: Steady Base Salary plus a Monthly Commission structure.
• Health & Wellness: Comprehensive health benefits.
• Work-Life Balance: Paid holidays and a family-oriented culture that respects your time.
• Stability: Work for a reputable, 37-year-old local business that is a staple of the Richmond construction market.

How to Apply Ready to help build beautiful homes in Richmond? Please submit your resume and a brief note about why you’re interested in joining the Old Dominion Floor Co. design team.

Covering floors in Virginia for over 35 years.

Company Description

Covering floors in Virginia for over 35 years.