Customer Support Associate

Job Description

Job Description

Customer Support Representative - Home Office (HQ) or Hybrid (HQ and Remote work)

Up to $3,000 incentive for joining our company!

Responsibilities:

• Communicate effectively and empathetically with our agents and clients
• Analyze callers’ questions and provide knowledge based resolutions
• Ability to work in an above average paced environment
• Record keeping skills and attention to detail are a must

We are looking for:

• Positive, can-do attitude
• Excellent communication skills
• Strong troubleshooting skills
• Job ownership

Benefits:

• Up to $3,000 incentive for joining our company!
• Company paid continuing education
• Low-cost medical/dental
• Company paid Life Insurance, Long and Short-term disability insurance
• 401K with generous company match plus profit sharing
• 2 weeks paid vacation, 1 week sick, plus 3 personal days

Why we are different:
“Good people doing good work” has always been the key to our company’s success. As a privately held, family-owned company in business for over 58 years, we treat our associates as members of our family. Good, old-fashioned hard work, going above and beyond, and standing out above your peers take precedence over seniority. If you are ready to make a difference, apply today!

About Londen Insurance Group

Lincoln Heritage Life Insurance, serves some 1,000,000 policies and is the national leader in the Final Expense Market and we are looking for dedicated, hard-working, customer focused individuals to join our growing team. If you have a passion for helping people, enjoy fast paced environments, and are ready to start building a career with a stable, growing company-one that recognizes and rewards hard work and dedication, we want to talk to you!

Company Description

About Londen Insurance Group\r\n\r\nLincoln Heritage Life Insurance, serves some 1,000,000 policies and is the national leader in the Final Expense Market and we are looking for dedicated, hard-working, customer focused individuals to join our growing team. If you have a passion for helping people, enjoy fast paced environments, and are ready to start building a career with a stable, growing company-one that recognizes and rewards hard work and dedication, we want to talk to you!