Patient Relations & Finance Coordinator Boulder Wellness Center

Job Description

Job Description

Patient Relations & Financial Coordinator

Network Wellness Center | Boulder, Colorado

**Full-Time Four-Day Work Week $23–27/hour + Performance Bonuses**

**Looking for more than just another job?**

At Network Wellness Center, we believe people's lives are transformed when their nervous systems function at their highest potential. Every day, we have the privilege of helping individuals and families experience greater health, resilience, and connection through leading-edge chiropractic care.

Are you passionate about helping people and providing exceptional service?
Do you thrive in a dynamic environment where you can make a meaningful difference? We are seeking a friendly, energetic, and motivated Customer Service and Sales Coordinator to join our team. In this role, you will be the first point of contact for clients, guiding them through our services, addressing inquiries, and supporting their journey toward better health.
You will also assist with sales processes, creating positive experiences that foster trust and loyalty. This position offers an exciting opportunity to develop your skills in customer relations, sales, and administrative systems while contributing to a community-focused organization dedicated to transforming lives.

IF YOU ARE TRULY INTERESTED PLEASE READ ALL THE WAY THROUGH BEFORE SUBMITTING RESUME

Responsibilities:

We're looking for an exceptional person to become our next ** Patient Financial Coordinator ** — someone who loves working with people, enjoys creating organized systems, and wants to build a long-term career making a meaningful difference.

This is NOT simply an administrative position.

You'll become an essential part of helping people begin and continue care that has the potential to change their lives. You'll help remove financial barriers, create outstanding patient experiences, and contribute to a team that is deeply committed to serving our community.

You’ll be fielding incoming calls, scheduling appointments, handling customer service requests, conducting patient intake procedures and interviews, talking with people about their health and health goals, and helping them enroll in care plans that will assist them in healing and creating the lives they really want. You’ll also be communicating and interacting with the doctors and the other members of the team.

So, of course, you are energetic, friendly, fun, purpose-driven, motivated, and a team player. If you are able to interact comfortably with people, you can receive training that will make you extremely proficient in your communication.

Because everything in the office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital.

## About Us

Network Wellness Center has served the Boulder community for decades and has become one of the leading neurologically focused chiropractic practices in the country.

Our team believes in:

* Exceptional patient experiences

* Personal growth

* Integrity

* Teamwork

* Continuous learning

* Having fun while doing meaningful work

We invest heavily in our people because we believe great teams create extraordinary practices.

## Your Primary Responsibilities

Your primary focus will be leading the financial systems of the practice, including:

* Guiding patients through financial plans with confidence and compassion

* Explaining payment options and answering financial questions

* Managing patient accounts and collections

* Monitoring financial agreements and payment plans

* Payroll support

* Inventory management and ordering

* Financial reporting and administrative systems

* Helping maintain efficient office operations

As you become comfortable in your role, you'll also receive cross-training in front desk and clinical operations so you understand how every department works together.

## Who We're Looking For

We're much more interested in who you are than where you've worked.

You may be a great fit if you:

* Love helping people

* Are highly organized and dependable

* Enjoy numbers and administrative systems

* Communicate with confidence and warmth

* Learn quickly and enjoy personal growth

* Can balance multiple priorities without becoming overwhelmed

* Take ownership rather than waiting to be told what to do

* Want a career, not simply another job

*Bilingual English/Spanish is a PLUS!

Experience in healthcare, chiropractic, medical, dental, hospitality, customer service, administration, finance, or patient coordination is helpful—but your attitude, character, and willingness to learn matter even more.

Plus being part of a rocking office with a vibrant community, receiving ongoing training, personal growth, and more support than you can imagine being your best at making a difference in people’s lives!

Yes, this is an administrative office position, AND this is not your everyday administrative-office position.

## What We Offer

* Four-day work week (Monday–Thursday)

* Three-day weekends most weeks

* Competitive hourly compensation

* Performance bonuses

* Paid vacation

* Health insurance contribution

* Complimentary access to comprehensive chiropractic care for you and your family

* Professional development and leadership training

* Opportunities for travel to seminars and team events

* A positive, supportive team culture focused on long-term success

## Schedule

Monday through Thursday

Approximately 9–11 hour shifts

Four-day work week

Occasional weekend seminars or community events (approximately 4–8 per year).

## Training

You won't be expected to figure everything out on your own.

You'll receive comprehensive training from our experienced leadership team, including mentorship from the team member who has successfully led this role for the past six years and is transitioning into a leadership position supporting our growing organizations.

We believe in setting people up for success.

## We'd Love to Meet You If...

You want your work to matter.

You enjoy building relationships.

You thrive in a team environment.

You believe people deserve exceptional care and service.

You want to grow professionally and personally while helping others do the same.

## To Apply

Please submit:

* Your resume

* A brief cover letter telling us why this opportunity interests you and what you believe you would bring to our team.

As a small detail to let us know you carefully read this posting, please include the words **"Obi-Wan Kenobi sent me."** at the beginning of your cover letter.

Must currently be within 15 miles of Boulder, CO who want a long-term position and are ready to have a lot of fun while making a difference in people's lives

We review every application personally.

If your experience and values appear to be a good fit, we'll invite you to the next step in our interview process.

We look forward to meeting someone who wants to build an extraordinary career while helping create extraordinary health.

\nCompany Description

For more than 30 years, Network Wellness Center has helped individuals and families discover greater health through a connected nervous system. We believe exceptional patient care begins with an exceptional team. We're committed to creating a workplace where people are valued, encouraged to grow, and inspired to make a meaningful difference every day. If you're looking for more than just a job—if you're looking for purpose, personal growth, and the opportunity to serve alongside a caring, mission-driven team—we'd love to meet you.

Company Description

For more than 30 years, Network Wellness Center has helped individuals and families discover greater health through a connected nervous system. We believe exceptional patient care begins with an exceptional team. We're committed to creating a workplace where people are valued, encouraged to grow, and inspired to make a meaningful difference every day. If you're looking for more than just a job—if you're looking for purpose, personal growth, and the opportunity to serve alongside a caring, mission-driven team—we'd love to meet you.