Slot Technician

Job Description

Job Description

Welcome to Revo Casino and Social House!

At Revo Casino and Social House, we celebrate the spirit of rebellion, creating a dynamic and engaging environment for both our guests and team members. Our brand thrives on breaking the mold and delivering fun, bold, and unconventional experiences, making it a fantastic place to work and grow your career.

We emphasize individuality and encourage our team members to be themselves. We’re not stuffy or corporate, we believe in having fun and creating a welcoming, vibrant atmosphere. Our workplace fosters camaraderie, creativity, and a bit of rule-breaking, ensuring everyone feels valued and motivated to unleash their inner rebel.

Beyond the casino floor, we are deeply committed to supporting the communities in which we operate. Each year, we contribute more than $16,000,000 to various charitable causes, reflecting our dedication to making a positive impact.

Join us at Revo Casino and Social House, where your talents will be celebrated, your rebellious spirit will be embraced, and you’ll be part of a team that truly makes a difference.

Position Summary:

Must possess a thorough knowledge of the mechanics, electronics, and electrical functions of gaming machines. Electronic/mechanical troubleshooting and use of electronic test equipment experience required (ex: voltmeter, Blue Wave Device). Trouble-shoot and repair Slot machines.

This position is based out of our Manchester, New Hampshire location, but will require travel between all five of Revo’s New Hampshire locations: Dover, Lebanon, Conway, Manchester, and Keene.

Essential Responsibilities:

• Responsible for fostering a fun environment.
• Responsible for being a gracious host to all guests and co-workers.
• Interact with Slot Operations personnel and Guests while repairing Slot machines.
• Work on special projects as assigned.
• Be able to travel to our New Hampshire REVo properties with up to 75%+ travel possible. With overnights for projects being extremely likely with possible extended stays also possible.
• Assist in maintaining an adequate stock of parts necessary for repairs
• Perform preventative maintenance: clean, inspect, adjust, and test various machine parts.
• Perform floor maintenance: troubleshoot and repair machine malfunctions and system problems as they occur during a gaming day.
• Assist customers with questions and concerns regarding Slot machines.
• Provide answers and explanations and rectify problems as appropriate.
• Must have an outgoing, energetic, and enthusiastic attitude.
• Install, convert, and modify machines and related equipment as instructed by the Slot Tech Manager, Asst. Slot Director, Slot Director.
• Remain educated in all aspects of Slot repair for current and new gaming equipment.
• Assists with the implementation of new products and modifications to the casino floor plan.
• Responsible for the repair/maintenance of Slot machines and other associated equipment
• Reviews the mix of revenue share and daily fee games to identify and implement optimal selection and cost reduction opportunities.
• Reviews and analyzes monthly Slot product financial reports for opportunities to replace existing products or relocate products to optimize Slot machine performance and revenue.
• Assists with developing and implementing Slot analysis procedures to monitor Slot machine performance.
• Monitors customer satisfaction regarding Slot product/placement and makes recommendations for change.
• Maintains preventive maintenance schedule for Slot machines and related equipment.
• Ensures compliance with all applicable local, state, and federal building, fire, and regulatory codes.
• Assists with making capital recommendations regarding Slot machines and related equipment capital purchases.
• Identifies compliance risks and takes actions necessary to eliminate or minimize risks.
• Perform other duties as assigned.

Position Qualifications:

• Must have an outgoing, energetic and enthusiastic attitude.
• You must be comfortable initiating conversations and creating a fun environment with our guests.
• High school diploma or general education degree (GED); One to six months related experience and/or training; or equivalent combination of education and experience
• Ability to respond calmly and make rational decisions in stressful situations with coworkers, guests and vendors.
• Must possess excellent interpersonal skills.
• Good oral and written communication skills.
• Ability to stand and walk for entire shift and mobility to move easily around entire property.
• Must be able to tolerate areas containing secondhand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality.
• While performing the duties of this job, the team member is regularly required to stand, walk; and use hands and fingers to handle, or feel objects, tools, or controls. Team members frequently are required to talk or listen. The team member is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move more than 100 pounds assisted. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision
• Must be able to travel to different properties in New Hampshire as needed. Overnight may be requested at times.
• Must have a clean Driving record.

Physical Requirements:

Ability to work in an environment with moderate to loud noise levels, maybe exposed to secondhand smoke and varied light levels, including flashing lights. Ability to stand, walk, bend for entire shift.

A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

We celebrate diversity and believe that our differences make us stronger. We're an equal opportunity employer and welcome applications from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.