Project Account Manager

Select how often (in days) to receive an alert: There’s more to CMC than our products and the buildings, structures, and roads they go into. At CMC, it’s the people inside our recycling centers, fabrication plants, manufacturing facilities, steel mills and offices that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering: Day 1 Benefits Coverage with low cost Medical, Vision, Dental Day 1 Paid-time Off and Vacation 4.5% Company Match 401(k) plan Competitive Compensation and Bonuses Company-paid Life and Disability Insurance Employee Stock Purchase Plan Training and Advancement Opportunities Why This Job CMC provides an excellent opportunity to learn the steel, construction reinforcement and ground stabilization industries and to grow in your career. Whether you will spend your day brainstorming in an office cubicle, operating a crane, running manufacturing equipment or troubleshooting technical obstacles, at CMC, you’ll get the training and support from your team that you need to excel in your role and reach your full potential. What You'll Do Serve as the primary point of contact for assigned customer accounts and utility infrastructure projects Build trusted customer relationships through proactive communication and issue resolution Manage the full lifecycle of customer orders from project award through fabrication, shipment, and closeout Coordinate with operations, engineering, quality, logistics, and sales teams to ensure successful execution Monitor schedules, manufacturing capacity, and delivery commitments while balancing customer requirements and business objectives Apply commercial awareness to support pricing discussions, forecasting, order prioritization, and customer growth opportunities Identify project risks early and drive resolution before impacting customers or production schedules Provide customers with visibility on production status, lead times, shipments, and key milestones Develop a strong understanding of market conditions, customer buying behaviors, and competitive dynamics Contribute to continuous improvement initiatives that enhance customer experience and operational performance What You'll Need 5+ years of experience in project management, account management, customer service, or commercial operations within a manufacturing or fabrication environment Demonstrated success managing customer relationships and projects from order receipt through final delivery Excellent communication and relationship-building skills #J-18808-Ljbffr