ReStore Front Associate I

Description

About Habitat for Humanity ReStore Habitat for Humanity ReStore is a nonprofit home improvement store and donation center offering new and gently used furniture, appliances, home goods, and building materials. Every purchase and donation directly supports affordable housing initiatives helping families build strength, stability, and self-reliance. When you join our ReStore team, you're not just starting a job, you're contributing to positive change in your community and helping create more sustainable, resilient neighborhoods. Position Summary: The ReStore Front Associate I supports daily store operations by assisting customers, answering questions, and providing friendly, helpful service throughout the sales floor. This role stocks and restocks merchandise, highlights and merchandises inventory to support sales, and maintains clean, organized work areas. The Front Associate I operates the POS system to complete transactions accurately and contributes to a positive, welcoming shopping experience for all customers. This is a physically active role that involves frequent movement throughout the store, handling merchandise, stocking sales floors, and assisting with the safe movement of donated goods and retail inventory. This position also works with volunteers as assigned. Core Responsibilities: Assist customers and answer questions. Stock and restock items, keeping areas clean and organized. Operate our Point of Sale (POS) system. Highlight sale and promotional inventory. Work with assigned volunteers and volunteer groups. Answer phone and radio calls. This is an active, fast-paced retail environment that requires standing and walking for extended periods throughout the shift. Frequently lift, carry, move, and position donated merchandise, including furniture, home goods, building materials, and appliances. Ability to safely lift and move items up to 80 lbs., with assistance or equipment when appropriate. Regular bending, stooping, reaching, pushing, pulling, climbing ladders, and other physical activities associated with stocking, merchandising, and organizing inventory. Work both indoors and outdoors at times, including assisting with donations, loading merchandise, and maintaining sales floor displays. Ability to safely operate pallet jacks, carts, and other material-handling equipment as trained. Requirements High school diploma or equivalent. Retail or customer service experience; familiarity with ReStore product types (furniture, building materials, home goods) is a plus. Excellent communication skills and a friendly, helpful attitude. Ability to lift and move items up to 80 lbs. Self-motivated, detail-oriented, and organized. Basic math skills. Ability to work independently within your department while being a collaborative team player. Willingness to work with volunteers. Committed to Greater Des Moines Habitat for Humanity's mission and environmental stewardship. Who We Are Our Vision A community where everyone has a decent place to live. Our Mission Seeking to put God's love into action, Greater Des Moines Habitat for Humanity brings people together to build homes, communities, and hope. Our Values Build Faith and Family We welcome all and put our faith into action by demonstrating God's love and care for the Habitat Family. Build a Safety Mindset We think safety first. Build as Stewards We honor the stakeholders' trust with a genuine care of resources. Build Solutions We innovate to problem solve for an improved tomorrow with an agile, adaptable, and learning mindset. Build with Heart Together, we do work that matters! We believe in taking care of our employees. Our comprehensive benefits package includes: 403(b) retirement plan with employer match Medical, dental, and vision insurance Employer-paid long-term disability Voluntary life insurance options Employee Assistance Program (EAP) Pet insurance Paid Time Off (PTO) If you're energized by teamwork, enjoy hands-on work, and want to make a real impact in your community, we'd love to meet you. Greater Des Moines Habitat for Humanity (GDMHFH) is part of a global, nonprofit housing organization operated on Christian principles that seeks to put God's love into action by building homes, communities and hope. We are an equal opportunity employer and welcome applicants from all backgrounds to apply.