Store Manager

Store ManagerThe journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers—who have all found their way to our team. No matter where you've been or what you're looking for, discover how your road leads to Valvoline.When you join us as a Store Manager, your personal and professional goals will be fueled by a friendly and collaborative team environment. Together, we'll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles.This is a structured leadership development role, designed to build the next generation of Service Center Managers at VIOC. This is a time-bound, milestone-driven experiencing focusing on readiness for full store leadership. You will be assigned to a host service center and will develop operational, people management, and business acumen skills under the active coaching of your Area Manager and Service Center Manager (SCM) mentor.This position is a defined pathway to SCM placement.Your road to VIOC doesn't require previous automotive experience. Through a combination of our award-winning training program and your own experience, you will be expected to:Lead the customer experience by acting as Manager on Duty, directing team members and coaching while working on the floor to ensure excellent customer service. This includes performing oil changes and additional services on customer vehicles as necessaryBuild the skills required to lead, develop, and retain a high-performing hourly team. You should demonstrate measurable improvement in team performance indicatorsDevelop foundational competency in store P&L awareness and daily business administration, including opening and closing the service center, reconciling cash and handling deposits, inventory management, labor scheduling for hourly employeesParticipate in structured check-ins with the assigned Area Manager to assess progress against program milestonesHandle customer inquiries, service recommendations, and complaints in alignment with VIOC's service standardsTake on other duties and responsibilities as determined by ValvolineBenefits: What you'll gain to fuel your goals*We're committed to putting our people first in every way possible. That's why we offer a variety of benefits to help you navigate and advance a better future.Here's a look at some of our unique benefits:Compensation: $25.10 per hour. After promotion to Service Center Manager (SCM), you will transition to salary pay with bonus potentialCareer Acceleration: Grow in the trainee program to run your own Service Center as a SCM and continue to gain the skills to advance your career.Debt-Free Education: 13 paid credit hours/year at WilmU, covering partial enrollment over two semesters.Life Balance: No late-night hours, holidays off, paid time-off availability, and back-up child and elder careHealth & Wellness: Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions.Mental Health: Our most important role is to support you along your journey at VIOC. Valvoline's EAP (Employee Assistance Program) provides quick, free, confidential well-being support for all areas of our lives including personal and work relationships, family life, mental health, and legal issues.Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%.Qualifications: What you'll need to keep moving forwardFrom day one, we will help prepare you to complete the trainee program and become a Service Center Manager. You'll combine that training with your own skills to kick start your road at Valvoline.To succeed in this role, we seek team members with:One year of supervisory, management, or team lead experience required, preferably in a retail, automotive, military, or customer service environmentDemonstrated ability to coach or develop othersExperience managing shift-level operations or leading a team of 3+ direct reportsFamiliarity with KPI monitory or performance-based managementKnowledge of cash handling, facility, and safety control policies and practicesHigh School Diploma or equivalentCollege degree preferred but not requiredSchedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays)Proven skill in leadership and people development, operational excellence, business acumen, and customer experienceCompetency in Microsoft Office Suite and ability to use scheduling, inventory, and POS systemsEnglish fluency in reading, writing, and speakingWe expect you can:Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 poundsCrouch, bend, twist, and work with your hands above your headBe comfortable working in a non-climate-controlled environmentComplete all VIOC certification within 6 monthsWherever you are, wherever you're going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that's willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself— bring what drives you.* Terms and conditions apply, and benefits may differ depending on location.Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email View email address on click.appcast.io to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.6943 W Broadway, MCCORDSVILLE, IN 46055, United States