IDD PROGRAM SUPPORT COORDINATOR

Job Description

Job Description

Make a DifferenceIDD Program Support Coordinator

Growth Day Program | Resources for Human Development (RHD)
Bethlehem, PA
Full-Time
$23.48/hour
DailyPay Available

Looking for More Than Just a Job?

At Resources for Human Development (RHD) , we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We're seeking a dedicated IDD Program Support Coordinator who is passionate about improving systems, supporting quality services, and helping individuals with intellectual and developmental disabilities achieve meaningful outcomes. This role is ideal for someone who excels in coordination, compliance, training, and program operations while maintaining a person-centered approach to service delivery.

If you're looking for a rewarding career where your work directly supports individuals, programs, and communities, we'd love to hear from you.

About Growth Day

The Growth Day Program helps individuals with intellectual and developmental disabilities build skills, increase independence, and achieve meaningful community participation. Through person-centered supports and quality services, the program empowers individuals to reach their goals while promoting dignity, respect, and inclusion.

Why Join Our Team?Competitive Pay & Benefits

• $23.48/hour
• DailyPay – Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses
• Company-Paid Training

Career Growth & Development

• Professional Development Opportunities
• Leadership Development Programs
• Cross-Training Opportunities
• Career Advancement Opportunities
• Exposure to Statewide IDD Operations
• Opportunities to Expand Skills in Compliance, Admissions, and Program Support

Meaningful Work That Matters

• Support Individuals with Intellectual and Developmental Disabilities
• Promote Person-Centered Services
• Improve Program Quality and Outcomes
• Strengthen Communities Through Meaningful Support
• Make a Positive Impact Every Day

What You'll Do

As an IDD Program Support Coordinator , you will:

Financial Stewardship

• Serve as the primary point of contact for revenue cycle management and charge reconciliation.
• Oversee the scheduling, coordination, and fulfillment of participant service frequency and duration.
• Develop training materials, manuals, and refresher courses to maintain assessment quality and consistency.

Performance-Based Contracting and Other Data Tracking/Integrity

• Collect, organize, and maintain accurate data related to performance-based contracts and service delivery.
• Develop and manage tracking systems, dashboards, and reports to monitor progress toward contract benchmarks.
• Analyze data trends to identify risks, gaps, and opportunities for improvement.
• Prepare and submit required reports to funders, regulators, and leadership within established timelines.
• Collaborate with program managers and frontline staff to ensure data integrity and timely submission of required information.

Staff Deployment

• Schedules staff in appropriate ratio based on service frequency and duration.
• Coordinate with residential staff, day staff, and program manager to manage participant attendance
• Collaborate with program specialist to reconcile participant unit utilization based on current authorizations.

Who We're Looking For

You may be a great fit if you are:

✔ Compassionate
✔ Detail-Oriented
✔ Organized
✔ Analytical
✔ Team-Oriented
✔ Dependable
✔ Professional
✔ Committed to Helping Others

QualificationsRequired

• High School Diploma or Associates in Healthcare Administration or related field, preferred or Equivalent education and work experience
• ACRE Certification required
• Minimum of 3-5 years of experience in IDD services, compliance, Medicaid reimbursement, or program operations
• Strong organizational, data management, and reporting skills
• Ability to work collaboratively with program leadership, providers, and community partners
• Proficiency with computers, databases, and standard business software applications

Preferred

• Experience with Supports Intensity Scale® (SIS) assessments
• Experience with Medicaid-funded services and reimbursement processes
• Knowledge of IDD regulations and person-centered service delivery

Schedule

• Full-Time
• Schedule based on program and operational needs
• Flexibility for occasional evenings, weekends, and travel may be required

Physical Requirements

• Ability to lift up to 50 pounds
• Ability to sit, stand, bend, reach, stoop, twist, climb stairs, and drive a vehicle as needed
• Ability to perform essential job functions with or without reasonable accommodation

Apply Today

Some jobs pay the bills. Some jobs build careers. This job changes lives.

If you're looking for meaningful work where your organizational skills, attention to detail, and commitment to quality services can make a real difference every day, we encourage you to apply today.

Join our team and make a difference.

About Our Organization

Resources for Human Development (RHD) is part of the Inperium family of companies.

Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law. This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.