Assistant Branch Manager

Job Description

Job Description

Assistant Branch Manager

HireQuest Northwest | Kent, WA

Build Business. Lead People. Grow Your Career.

HireQuest Northwest is looking for an Assistant Branch Manager to help lead and grow our Kent branch.

This is not a sit-behind-the-desk management position.

We are looking for someone who enjoys building relationships, developing business, solving problems, leading people, and jumping into the action when needed. You will work alongside branch leadership to grow client relationships, support daily operations, develop our workforce, and help drive the branch's overall success.

For the right person, this role is also an opportunity to develop the skills and experience needed to eventually lead a branch of your own.

What You'll Do

Drive Business Growth

• Prospect and develop new client relationships
• Conduct outbound sales calls, client visits, and follow-up
• Identify opportunities to expand existing accounts
• Participate in networking and business development activities
• Help achieve branch sales, revenue, and performance goals

Help Lead the Branch

• Support the day-to-day leadership of the Kent team
• Coach and develop Recruiting & Staffing Coordinator and Field Team Members
• Help set priorities and keep the team focused on results
• Step into branch leadership responsibilities when needed
• Lead by example with accountability, flexibility, and follow-through

Recruit & Build a Strong Workforce

• Recruit, interview, and onboard qualified Field Team Members
• Maintain an active pipeline of candidates
• Support hiring events, job fairs, and community recruiting
• Help ensure employees are prepared and ready for successful assignments

Deliver Exceptional Client Service

• Build strong relationships with current and prospective clients
• Respond quickly to staffing needs and service issues
• Participate in client meetings and job site visits
• Follow through on commitments and help strengthen client retention

Keep the Operation Moving

• Support scheduling, dispatch, staffing, payroll, billing, and documentation
• Help monitor branch KPIs and operational performance
• Support safety, compliance, and workers' compensation processes
• Identify problems, find solutions, and step in wherever the branch needs leadership

What We're Looking For

• 2+ years of experience in leadership, supervising, or managing preferred 
• Business development or customer relationship experience
• Confidence making outbound calls and developing new business
• Strong communication and relationship-building skills
• Ability to coach, motivate, and support others
• Strong organization and time-management skills
• A solutions-oriented mindset and willingness to take ownership
• Ability to prioritize in a fast-moving environment where the day does not always go according to plan
• High school diploma or GED required; college coursework or degree preferred
• Valid driver's license and reliable transportation
• Ability to work flexible hours when business needs require it

Who Thrives Here?

Someone who:

• Likes having goals and being accountable for results
• Is comfortable talking to clients and asking for business
• Can lead without needing a title to tell them to take ownership
• Enjoys developing people and celebrating team wins
• Can shift from a sales call to a staffing challenge to a client visit without missing a beat
• Sees a problem and starts thinking about solutions
• Wants to learn how to run a successful staffing branch

Our Core Values

Tenacity | Grit | Passion for People | Service Excellence

At HireQuest Northwest, leadership is about ownership, accountability, and service. Our leaders step in where they are needed, support their teams, take care of clients, and keep the business moving forward.

Compensation & Benefits

Hourly: $23.00 to $25.00

Additional Compensation: Eligible for performance-based commission and/or bonus opportunities.

Benefits include:

• Medical insurance with the company paying 66% of the employee premium
• Dental insurance with the company paying 50% of the employee premium
• 18 days of PTO annually
• Paid holidays
• 401(k) with company match
• Professional development and advancement opportunities

Where Can This Role Take You?

The Assistant Branch Manager position is designed as a development path toward greater leadership responsibility.

Strong performers may have opportunities to advance into positions such as Branch Manager, Regional Manager, Director of Branch Operations, or Director of Sales.

We believe in developing talented people and promoting from within whenever possible. If you want more than your next job and are looking for an opportunity to build your leadership, sales, and business skills, we want to meet you.

Equal Employment Opportunity

HireQuest Northwest is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, Washington State, or local law.

Reasonable accommodations are available to qualified individuals with disabilities throughout the application and employment process.