Parts Sales Manager

Now Hiring: Parts Manager

At Hunter Truck, our people are the heart of everything we do, and we're excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on integrity, teamwork, and outstanding service across Pennsylvania, West Virginia, New Jersey, New York, Vermont, and New Hampshire. If you're looking for a place where your ideas matter, your growth is encouraged, and your work truly makes an impact, you'll thrive here.

Come build your career with a team that invests in you from day one.

Position At A Glance

Location: Wheeling, WV Position Type: Full-Time Schedule: Monday through Friday, 8:00 AM to 4:30 PM Address: 1 West Alexander Road, Valley Grove, WV 26060

What You'll Do

As a Parts Manager, you'll oversee the entire Parts Department to ensure profitability, efficiency, and exceptional customer service. You will:

• Forecast goals and objectives for the department and work daily to achieve them.
• Hire, train, motivate, counsel, and monitor performance of all parts department staff.
• Develop training and succession plans in collaboration with the Vice President of Fixed Operations and General Manager.
• Prepare and administer the annual operating budget for the department.
• Analyze sales, expenses, and inventory monthly to maintain profit goals.
• Attend manager's meetings and maintain industry knowledge.
• Hold monthly department meetings to communicate updates, new opportunities, and procedure changes.
• Provide technical assistance and monitor payroll records for department employees.
• Coordinate workflow, paperwork, and timely processing of shipments and orders.
• Enforce customer service processes to ensure complete satisfaction.
• Maintain a clean and safe work environment, enforcing OSHA and safety policies.
• Manage inventory levels, returns, special orders, and stock procedures.
• Collaborate with Service and Body Shop managers to ensure timely internal parts availability.
• Direct outside parts and counter sales efforts, including telemarketing programs.
• Conduct in-person customer visits and develop sales promotions.
• Handle customer complaints and assist with collections on past-due accounts.
• Perform quarterly dirty core inventory and analyze departmental operations for maximum effectiveness.
• Conduct health and safety training and inspect facilities, operations, and equipment for compliance.

What You Bring

Education & Experience: Bachelor's degree (BA) from a four-year College or University; 46 years related experience and/or training, or equivalent combination of education and experience.

Language Skills: Ability to read, analyze, and interpret business publications, technical procedures, and regulations; ability to write reports and correspondence; strong presentation skills.

Reasoning Ability: Ability to solve practical problems and manage multiple variables in situations with limited standardization; interpret written, oral, diagram, or schedule instructions.

Certificates & Licenses: Valid driver's license, must meet company insurability standards. ASE Certifications and Medium/Heavy Truck Parts Specialist Certification preferred.

Physical Requirements: Regular standing and walking; frequent reaching; occasional stooping, kneeling, crouching, or crawling; regularly lift/move up to 25 lbs, occasionally up to 100 lbs. Vision requirements include close, distance, color, peripheral vision, depth perception, and focus adjustment.

Why Work With Us

Your hard work earns real rewards with competitive pay and bonus opportunities Comprehensive benefits package to keep you and your family covered including medical, dental, vision, Flexible Spending Accounts (FSA), and a variety of optional supplemental benefits 401(k) with company match because your future matters Competitive paid time off and paid holidays to support work-life balance Company-paid training, mentorship, and career advancement opportunities to help you grow professionally A supportive, team-first culture where your contributions are recognized and valued Stability you can count on with a family-owned company trusted since 1938 Employee assistance programs and wellness resources designed to support you both on and off the job

Ready to apply? If you want a role where you're valued, supported, and able to grow, this is it. Apply today and take the next step in your career.

Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.