Senior IT Services Lead Escalations & Automation
Commure
Commure in Mountain View, CA is seeking a Senior IT Support Engineer to lead IT Services, ensure employees have tools, access, and support to perform at their best, and shape the strategic direction of support tooling as the company scales. This senior IC role partners with the Sr. Director of IT and Systems Design, mentors junior teammates, owns onboarding workflows, manages the service desk in Jira Service Management, and drives automation and process improvements to boost efficiency and #J-18808-Ljbffr Commure
- Commure is seeking a Senior IT Support Engineer to run our IT Support/Services function, ensuring employees have the tools, access, and support they need to do... ...the Systems Design team, and will be trusted to shape escalations, access, and process #J-18808-Ljbffr SocketSenior
- Illumio in Sunnyvale, CA is seeking a Senior Escalation Manager to own end-to-end management of customer-facing escalations across Product, Engineering, Cloud Operations, SRE and Security. You will coordinate post-incident governance, RCA tracking, corrective actions, and...Senior
- Illumio in Sunnyvale, CA, is seeking a Senior Escalation Manager to own end-to-end customer escalations across Product, Engineering, Cloud Operations, SRE, Security, and Leadership. You will drive triage, routing, and accountability, while partnering with enterprise customers...Senior
$127.6k - $172.5k
...quality, tenant hygiene, and potential automation use casesAdvise customers on best practices... ..., and MDR teams to ensure consistent service quality and cross-functional... ...internally, advocating for enhancements and escalations where neededContribute to documentation...SuggestedFull timeRemote workVisa sponsorshipWork visa$165k - $185k
...faster, cheaper, more reliable connectivity. You can help lead the charge in bringing our groundbreaking wireless optical... ...a skilled technical problem solver to join our team. This Senior Technical Escalations Engineer will be responsible for replicating complex field...SeniorFull timeWork at office3 days per week$130k - $160k
...ResponsibilitiesLead resolution of critical escalations across AWS, Azure, and GCP... ...engineering, support, product) during outages and service disruptionsConduct deep technical investigations... ...stakeholder management skillsAbility to lead under pressure and drive clarity in...Full time$180k - $255k
Senior Technology Development Operations ManagerCooley... ...is responsible for leading the team that designs,... ...and practicesProvision automation using CI/CD (DevOps... ...toolingServe as a technical escalation pointWork with our... ...scripts to automate tool/service deployments to our...SeniorFull timeTemporary workWork at officeImmediate startFlexible hoursWeekend work$140k - $205k
...adoption of Google Cloud by leading the implementation journey. Provide... ...and Support to guide issues/escalations to resolution.Develop best... ...solutions.Understanding of IT operations, database systems,... ...security, application development, service architecture, cloud-native...Senior- ...Velaura seeks a Senior Systems Administrator / IT Engineer to administer, secure, and improve enterprise... ...networking, identity, storage, backup, automation, and cybersecurity in a fast-paced... ...Engineering, and Operations to ensure reliable, scalable IT services #J-18808-Ljbffr...Senior
- Northrop Grumman is seeking a Principal or Senior Principal Technical Services Project Manager to support the Columbia Dreadnought Launcher Program... ...role requires coordinating with multiple stakeholders and leading project teams in a manufacturing environment. The...Senior
- ...on making home equity more accessible while delivering real value to 20,000+ customers. The Senior Default Servicing Associate will manage defaulted Home Equity Investments, lead loss mitigation and foreclosure efforts, and develop robust workflows to improve investor...SeniorRemote job
- Commure is seeking a Senior IT Support Engineer to lead IT Services, ensuring employees have tools, access, and support to excel. This senior IC role includes... ...of IT and Systems Design, making judgments on escalations and onboarding with growing potential for people...Senior
- ...with the team best equipped to lead it. With over 20 years at the... ...analysts can be augmented — or automated — with the right intelligence... ...than before. This is a senior, customer-facing role. You\'ll... ...corrective action based on cost and service trade-offs. What We\'re...SeniorTemporary work1 day per week
$163k - $237k
...strategies to ensure complete verification closure for ASICs or FPGAs.Utilize scripting languages like Perl or Python to create automation and support various verification techniques.Minimum qualifications:Bachelor's degree in Electrical Engineering, Computer Engineering...SeniorWorldwide$120k - $175k
...design and interfaces, system diagnostics and updates, RF and powerline communication protocols, control algorithms, and installation automation features. Optimize manufacturing by designing automation support functionality in our components whose design reflects the part...SeniorFull time- ...expert for Mist Wireless and Wired Assurance, EX switches, and SRX firewalls, performing design, testing, and automation work to support customer networks. You will lead troubleshooting, develop best practices for Junos configurations, and collaborate with internal and...Senior
- ...threat detection and incident response across Google Cloud. You will drive unified detection platforms, integrate AI/ML for automation, and lead between security disciplines to identify root causes and remediate high-severity incidents. The role emphasizes collaboration...Senior
- Illumio is seeking a Senior Escalation Manager to own the end-to-end management of customer-facing escalations across Product, Engineering,... ...program reporting, partnering with teams to improve product and service outcomes. #J-18808-Ljbffr PVH (Tommy Hilfiger/Calvin Klein)Senior
- ...area. You will work with Cisco IOS/NXS platforms, firewalls, and automation to improve reliability, security logs analysis, and support... ...hands-on experience with routing, switching, and network security in enterprise or service provider contexts. #J-18808-Ljbffr TrantorSenior
- A software development company in Sunnyvale is seeking an Automation and Tools Development Engineer. The ideal candidate will develop automation solutions to enhance software efficiency and reliability, requiring strong backend development and automation framework experience...Senior
- A technology services company is seeking a Senior Site Reliability Engineer / DevOps Engineer in Sunnyvale, CA. The ideal candidate will have over 8 years of experience in DevOps, expertise in Docker and Kubernetes, and proficiency with Terraform or Ansible. Responsibilities...Senior
- Rivian and Volkswagen Group Technologies is seeking a Senior Infotainment QA engineer to lead testing of infotainment firmware across development stages, via automation and manual testing. You will drive end-to-end testing projects, build automation tools, and mentor the...Senior
- A leading robotics company in Mountain View, California, is seeking a Motor Design Expert to architect high-performance motors for their... ...household chores through advanced robotics technology, and help shape the future of home automation. #J-18808-Ljbffr Matic RobotsSenior
$153k - $242k
A tech company specializing in AI is seeking a Senior Linux OS Automation Engineer to design and optimize bare-metal systems. The role involves developing and automating tooling for a variety of hardware platforms, collaborating with cross-functional teams, and maintaining...Senior- Aurora is hiring a Senior Software Engineer for the Corporate Engineering team in Mountain View. You will own a portfolio of... ...on collaboration and incident management tools, and drive automation, self-service, and AI‑enabled improvements. You’ll work across identity,...SeniorWork at office
- GEICO is seeking a Senior Engineer to design, develop, and deploy large-scale distributed AI applications across multiple communication... ...enable intelligent, collaborative decision-making, improving automation and customer experiences. You will collaborate with engineering...Senior
- A rapidly growing automation technology firm in Mountain View is looking for a Staff Electrical Engineer. This role involves owning PCB designs for industrial automation systems, working closely with cross-functional teams to ensure compliance with industry standards....Senior
$134.4k - $280k
Omnissa, LLC is seeking a DevOps Lead, Cloud Automation & Reliability to guide a team of engineers in Mountain View, California. This leadership... ...of experience including technical leadership and SaaS service management. The ideal candidate will drive CI/CD improvements...Senior- Google in Sunnyvale, CA seeks a Network Engineer to drive innovation and design for scalable networking products and troubleshooting across a global, multi-site environment. You will own performance measurements, capacity forecasts, and design improvements to ensure reliable...Senior
- Lockheed Martin in Sunnyvale, CA is seeking a Level 2 Systems Engineer to design and support network and Linux infrastructure. The role requires a Top Secret clearance and involves configuring devices, maintaining servers, and ensuring security. Qualified candidates must...Senior
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior IT Services Lead Escalations & Automation. Be the first to apply!
- remote senior business analyst Mountain View, CA
- senior manager clinical operations Mountain View, CA
- senior leadership Mountain View, CA
- senior director engineering Mountain View, CA
- senior grant accountant Mountain View, CA
- senior validation engineer Mountain View, CA
- senior storage engineer Mountain View, CA
- senior electronic design engineer Mountain View, CA
- senior manager automotive Mountain View, CA
- senior ml engineer Mountain View, CA


