Maintenance Technician

Maintenance TechnicianJoin us in the rewarding career of providing "The Home You Deserve, Service you Trust."The Maintenance Technician supports the overall maintenance operations of the property by performing corrective, preventative, emergency, and cosmetic repairs, as well as completing make-ready units. This role ensures the physical asset is maintained in a safe, functional, and visually appealing condition consistent with company standards and operational objectives.Duties, Responsibilities and Key AccountabilitiesThe following duties are essential to the successful performance of this position. This list is not exhaustive and may be supplemented as necessary to meet operational needs.Preventative & Routine MaintenanceElectrical and plumbing systemsHVAC systems (A/C and heating)Boilers (gas and electric)Water irrigation systemsInterior and exterior lightingGas fixtures and appliances (when applicable)Security systems and fire protection equipmentPool and pool equipmentGrounds maintenance and detailingCorrective & Emergency RepairsRoofing, gutters, fastenersCeiling leaks and wallsStairs, gates, fences, patios, railingsDoors, locks, cabinets, windows, sliding glass doorsTile, carpet, flooringFireplaces and ceiling fansP.O. boxes and locking systemsUnit Turns & Make-Ready ProcessCompletes make-ready units in accordance with quality standardsPrepares units for occupancy within required timelinesCoordinates with management regarding readiness statusInventory, Tools & Shop ManagementMaintains clean, organized, and safe maintenance shopEnsures adequate inventory of parts and suppliesProperly stores and maintains tools and equipmentReports major repair needs prior to expendituresCustomer Service & Professional ConductProvides professional and courteous service to residentsMaintains professional appearance at all timesCommunicates effectively with management and residentsSupports team members and property operationsOn-Call & Additional AssignmentsParticipates in on-call rotationResponds to after-hours emergencies as requiredCompletes special projects assigned by Lead Maintenance, Property Manager, or Regional Maintenance SupervisorOther Projects and DutiesComplete additional projects assigned by the Senior Leadership or Regional Supervisor as the business needs may arise.Key AccountabilitiesTimely completion of assigned work orders and service requestsCompletion of make-ready units within established turn-time standardsProper reporting of major repairs prior to cost expenditureParticipation in on-call rotation and emergency responseMaintenance of safe and organized shop and work areasCompliance with safety policies and company proceduresCareer ProgressionMaintenance Technician roles may progress based on performance, certifications, and demonstrated leadership:Maintenance Technician I (Entry Level)Maintenance Technician II (Intermediate)Maintenance Technician III (Advanced)Lead Maintenance TechnicianArea Maintenance SupervisorAdvancement is based on experience, certifications, technical competencies, performance, and business needs.Position RequirementsCore CompetenciesTechnical Proficiency - Demonstrates working knowledge of building systems and performs repairs accurately and safely.Problem Solving - Identifies root causes of maintenance issues and implements effective, lasting solutions.Time Management - Prioritizes work orders and tasks efficiently to meet deadlines.Attention to Detail - Ensures repairs and make-ready units meet quality standards without oversight.Customer Service Orientation - Maintains professional and courteous interactions with residents and team members.Communication Skills - Clearly communicates repair needs, project updates, and concerns to management.Safety Awareness - Adheres to OSHA standards and company safety procedures at all times.Team Collaboration - Works cooperatively with maintenance and management teams to support property goals.Education and/or ExperienceHigh School Diploma or GED equivalent required1–3 years of maintenance experience requiredHVAC Certification preferredValid Driver's License requiredComputer, Technical & Equipment SkillsBasic Microsoft Office proficiencyAbility to safely operate high-powered maintenance tools and equipmentWorking knowledge of building systems, HVAC, plumbing, and electrical systemsWork EnvironmentThis job entails moderate noise and clear vision. The frequency of exposure to work environment conditions is as followsClose vision (clear vision at 20 inches or less) – Viewing Computer ScreenWet or humid conditions (non-weather): noneWork near moving mechanical parts: 1/3 – 2/3Work in high, precarious places: under 1/3Fumes or airborne particles: under 1/3Toxic or caustic chemicals: under 1/3Outdoor weather conditions: over 2/3Extreme cold (non-weather): under 1/3Extreme heat (non-weather): under 1/3Risk of electrical shock: under 1/3Risk of Radiation: noneWork with explosives: noneVibration: nonePhysical DemandsThe frequency to physical demands are listed below:Stand: over 2/3Sit: under 1/3Walk : over 2/3Use hands to finger, handle, or feel: over 2/3Reach with hands and arms: over 2/3Climb or balance: 1/3 to 2/3Stoop, kneel, crouch, or crawl: over 2/3Talk or hear: over 2/3Lifting or Force ExertedThe frequency to lifting or force exerted are listed below:Up to 10 pounds: over 2/3Up to 25 pounds: 1/3 to 2/3Up to 50 pounds: under 1/3Up to 100 pounds: none. Associates are required to request for assistance in carrying heavier items, especially over 100 pounds