Sales Associate North Carrollton Store

Sales Associate

Overview of Goodwill Industries of Dallas, Inc. Goodwill Industries of Dallas, Inc. exists to help persons with disabilities and other barriers to employment get jobs so that each can experience dignity, purpose, and self-sufficiency. Goodwill does this by helping people build skills, find jobs, and reach their goals in life through a donated goods business, workforce development and other social enterprise models. Here are our core beliefs:

• We believe each person has unique abilities and can make a meaningful contribution in life.
• We believe jobs are transformational to individual lives and communities.
• We believe in a hand up, not a handout.

Goodwill prides itself on an engaging and welcoming work environment, where we demonstrate our core values of Respect, Commitment, Improvement, and Integrity on a daily basis. Goodwill Dallas achieves its mission by helping people build skills, find jobs, and ultimately reach their goals in life, through two closely integrated programs:

• The Donated Goods Program provides direct employment through the recycling and reselling of material donations across 18 stores and a 175,000 sq. ft. warehouse.
• The Workforce Development Program assists clients with assessments, education, job readiness training, coaching and career placement.
• Goodwill's unique approach includes: a fair chance and opportunity, a person-centered, holistic approach, and multiple paths to success in a safe, supportive environment. The Donated Goods Program provides employment by offering work through the recycling and reselling of material donations in stores throughout the community, while keeping millions of pounds of reusable items out of our landfills. Every dollar that is generated from retail stores is invested back into creating employment opportunities for individuals with disabilities and disadvantaged conditions.
• There are over 220,000 individuals with disabilities in the north Texas region. Only 90,000 have jobs. Last year, Goodwill Dallas placed over 1,000 individuals with jobs - earning more than $22 million in wages. Since 1923, Goodwill Dallas has served over 100,000 individuals in the North Texas community.

Goodwill Dallas is a 501(c)3 organization providing direct employment across eight counties, 18 stores, 6 stand-alone donation centers, and 1 regional hub. The organization is governed by a 56-member Board of Directors and employs over 600 staff. JOB SUMMARY: As a Sales Associate at Goodwill Industries of Dallas, your role will be tailored to a specific specialization aligned with your talents, skills, and organizational needs. Specialization includes Accessories Grader, Cashier, Donation Attendant, Linens Grader, Material Hander, Miscellaneous Grader, Rack Roller & Shoe Grader.

• Perform other duties and projects as required by management.

QUALIFICATIONS:

• High School diploma or GED, preferred.
• Demonstrates experience in areas of customer service interaction preferred.
• Ability to speak, read and write the English language.
• Reliable transportation and communication required.

CORE COMPETENCIES: To perform the job successfully, an individual should demonstrate the following:

• Live the Values
• Results Driven
• Customer Focus
• Communication
• Job Skills Knowledge

KNOWLEDGE, SKILLS, AND ABILITIES:

• High level of attention to detail.
• Excellent verbal and written communication skills.
• Strong organizational skills and the ability to work on several projects at once.
• Strong sense of internal and external customer service.
• Good interpersonal skills: able to work well with a wide range of people.
• Basic math and reading skills.
• Self-directed with ability to work independently on a regular basis.
• Ability to clearly and professionally communicate with donor customers, supervisor, truck drivers and other employees.
• Ability to work as part of a team, working professionally with other company employees.
• Willingness to follow instructions from Supervisor.
• Ability to complete daily activities reports using fax and/or computer equipment.
• Good time management skills and demonstrate adherence to timelines and schedules.
• Good decision making skills.

PHYSICAL REQUIRMENT: The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• This work is physical and requires the following activities: Standing, walking, twisting, bending, grabbing, and reaching for long periods of time; occasional squatting, kneeling, driving, grasping, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity.
• The ability to push, pull and lift up to 50 pounds, or more with assistance.
• Must be able to maneuver 200 pounds, pull utility carts on wheels on and off trucks.
• Employee is required to operate a computer, and handle textiles and donated goods.

WORK ENVIRONMENT

• Works in combination of an outside and climate-controlled environment.
• Must be available to work during operating hours as needed for business operations. Work schedule may include days, evenings, weekends, holidays, and blackout periods which will vary week to week
• Moderate noise level.
• Works 30-40 hours per week or more when required.
• Works flexible schedule as required

Goodwill is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.