IT Systems Engineer (MSP)

Job Description

Job Description

Pay: $75,000.00 - $95,000.00 per year

Why This Is a Great Opportunity

• Take your IT career to the next level with a growing managed IT services team where your expertise makes a real difference.
• Work with a variety of businesses, technologies, and challenging IT environments, keeping every day interesting.
• Gain hands-on experience with Microsoft 365, Windows Server, networking, cloud solutions, and modern IT infrastructure.
• Enjoy the opportunity to take ownership of technical challenges, develop your skills, and make a meaningful impact.
• Join a collaborative, service-focused team where your problem-solving abilities and contributions are valued.

Location

Wichita Falls, TX. This is an on-site, client-facing opportunity, ideal for someone who enjoys collaborating with a team and solving real-world technology challenges. Candidates willing to relocate to the area are welcome to apply.

Note

Candidates must have 3+ years of IT support or systems administration experience, including experience in a Managed Service Provider (MSP) environment. Hands-on experience with Microsoft 365, Windows Server, and technical troubleshooting is essential.

About Us

We are an established managed IT services provider dedicated to helping businesses run smarter, more securely, and more efficiently through reliable technology solutions. Our team takes pride in delivering exceptional IT support, building strong client relationships, and tackling meaningful technical challenges.

Confidential Employer

Job Description

We are seeking a skilled and motivated IT Systems Engineer (MSP) to support and improve technology environments for our business clients. You'll be a trusted technical problem-solver, handling everything from complex support escalations to server administration and IT infrastructure improvements.

• Troubleshoot and resolve escalated IT support tickets involving servers, networks, workstations, and business applications.
• Administer and support Microsoft 365, Windows Server, and business IT environments.
• Perform server maintenance, patching, updates, and routine system troubleshooting.
• Configure and troubleshoot networking equipment, connectivity issues, and VoIP phone systems.
• Manage employee onboarding, user accounts, permissions, and workstation setups.
• Support multiple business clients while delivering responsive, professional technical assistance.
• Identify opportunities to improve system performance, reliability, and security.
• Collaborate with our team to resolve challenging technical issues and improve client IT operations.

Qualifications

• 3+ years of professional IT support or systems administration experience.
• 1+ year of experience supporting clients in an MSP environment.
• Hands-on experience with Microsoft 365 administration and Windows Server.
• Experience troubleshooting technical escalations, networking issues, and end-user systems.
• Familiarity with server maintenance, patching, and user account administration.
• Strong communication skills and the ability to manage multiple technical priorities.
• Experience with VoIP systems, virtualization, backups, or cloud technologies is a plus.

Why You Will Love Working HereYou'll be part of a team that values technical expertise, initiative, and great customer service. With exposure to diverse client environments and opportunities to expand your technical knowledge, this is an excellent place to grow your IT career while doing work that makes a difference.

JPC- 2556

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance