Warehouse Team Lead

WAREHOUSE TEAM LEAD

Job Type: Full-Time

Exempt Status: Non-Exempt

Location: Louisville, KY - Onsite

Reports To: Warehouse Supervisor

The Warehouse Team Lead supports daily warehouse operations by coordinating team activities, maintaining productivity standards, and ensuring safe, accurate handling of inventory and orders. This role acts as a working leader who provides direction to warehouse staff while maintaining hands-on involvement in operational tasks.

Employees in this role are expected to maintain reliability, demonstrate leadership through action, and contribute to the overall efficiency and success of warehouse operations.
EXPECTATIONS
Leadership & Team Support

• Provide day-to-day direction to the warehouse team
• Lead by example through a strong work ethic, reliability, and professionalism
• Support training and onboarding of new employees
• Assist team members in resolving operational issues and questions
• Foster a positive, respectful, and safety-focused work environment

Operational Oversight

• Coordinate daily workflow for the department (including, but not limited to: receiving, picking, packing, and shipping activities)
• Monitor productivity and ensure work is completed accurately and on time
• Maintain organization and cleanliness of warehouse areas
• Assist with cycle counts and inventory accuracy
• Identify and communicate operational issues or improvement opportunities to management

Safety & Compliance

• Follow and enforce company safety standards and procedures
• Ensure safe operation of warehouse equipment
• Identify and report safety hazards or concerns promptly
• Maintain compliance with company policies and operational procedures

Communication

• Maintain clear communication with warehouse staff and management
• Provide updates on operational progress and any issues impacting workflow
• Coordinate with other departments when necessary to support efficient operations

Quality Control

• Verify accuracy to minimize errors and returns
• Monitor quality checks during processes
• Address quality concerns promptly and escalate recurring issues to management

Requirements

• Minimum 2-4 years of warehouse, logistics, or distribution experience
• Previous experience in a lead, trainer, or informal leadership role preferred
• Strong organizational and time-management skills
• Ability to prioritize tasks and coordinate workflow
• Strong communication and interpersonal skills
• Ability to problem-solve and make operational decisions within established guidelines
• Basic computer skills required
• Ability to lift up to 20 pounds regularly
• Ability to stand, walk, bend, and move for extended periods
• Ability to work in a warehouse environment with varying temperatures and conditions