Customer Relations Representative - State Farm Agent Team Member

Benefits: Simple IRA Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Health insurance Bilingual Spanish preferred

ABOUT OUR AGENCY:

With over 25 years in the insurance industry, I’ve built an agency focused on long‑term success, strong relationships, and continuous growth. Our team typically ranges from 6-8 members, creating a close‑knit environment where collaboration and support are key. We operate with a team‑first mindset, valuing open communication, respect, and a shared commitment to helping our customers and community. Our goal is to create a positive, forward‑thinking environment where both our team and customers feel supported and valued. For our team, we offer health benefits, retirement benefits, commission opportunities, and clear paths for advancement. Our office culture is collaborative, driven, and people‑focused. We’re looking for someone who is motivated, team‑oriented, and committed to growth - someone who wants to contribute to a positive environment while building a successful, long‑term career.

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Crystal Plaster - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

RESPONSIBILITIES:

Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions.

QUALIFICATIONS:

Communication and interpersonal skills. Detail‑oriented and able to multitask. Previous customer service experience preferred. #J-18808-Ljbffr Crystalplaster