consumer loan processor

Job Description

Job Description

Who We Are:

At orsa credit union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products.

We’ve been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve.

About the role:

The consumer loan processor is responsible for preparing, reviewing, and maintaining documentation for consumer loans to ensure accuracy, compliance, and timely processing. This position requires comprehensive knowledge of lending procedures, regulatory guidelines, and document management practices. The ideal candidate will demonstrate precision, efficiency, and strong communication skills to support the loan origination and closing process.

This position has a minimum hourly rate of $22.55 , but your offer amount may be increased with relevant work experience and transferable skills.

A Day in the life of a consumer loan processor can look like:

• Prepare and review loan documentation for consumer and auto loans to ensure accuracy, completeness, and compliance with internal policies and regulatory standards.
• Verify loan terms, member information, collateral details, and supporting documentation for consistency with approval requirements.
• Collaborate with experience teams, underwriters, and funding teams to resolve any missing or incorrect documents that could delay funding.
• Serve as a resource for experience team regarding closing document requirements, signing procedures, and the purpose of each document.
• Ensure all required disclosures, titles, and security agreements are properly executed and filed.
• Process funding requests and finalize loan disbursement in accordance with internal controls and compliance standards.
• Perform other duties as directed by leadership.

What you bring to the table:

• High school diploma or equivalent.
• 2–4 years of experience in loan documentation, loan processing, or consumer lending within a financial institution.
• Strong understanding of consumer and auto lending processes, documentation requirements, and regulatory compliance standards.
• Proficiency with loan origination systems (LOS) and document management software
• Exceptional attention to detail, organizational ability, and analytical skills.
• Strong written and verbal communication skills for effective collaboration with internal and external stakeholders.
• Ability to manage multiple priorities and meet deadlines in a fast-paced, high-volume environment.

We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity.

As a team member of orsa, you’ll enjoy:

• Comprehensive medical, dental, and vision plans
• Generous paid time off package for all full-time team members 
• Up to 12-weeks paid paternity/maternity leave
• Lifestyle Accounts to help with your personal wellbeing
• Family Health Benefits
• Paid time off to observe all Federal Holidays
• Flexible work options depending on position
• A generous 401k match
• Numerous employee engagement activities
• Community Resource Groups
• Paid time off for occasions such as volunteering, caregiving, and family events

Contact/application information:

If this description appeals to you, please submit an application! A member of orsa’s talent acquisition team will be in contact with you shortly!

Equal Employment Opportunity Policy:

orsa credit union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws. 

Disclaimer:

This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.

Please note that orsa credit union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!