MarTech Principal, Autonomous Marketing and Engagement Engine (Charlotte)

About this role:Wells Fargo is seeking a highly skilled Principal Engineer within the Martech team to support enterprise marketing decisioning, workflow automation, and lead the transformation of Martech Stack to an AI native agentic solution. This role is an opportunity to help lead the design, development, and modernization of mission-critical platforms using Pega PRPC, Pega Customer Decision Hub, cloud/on-prem enterprise systems, and modern AI capabilities including Generative AI, Agentic AI, Large Language Models, RAG, and AI orchestration frameworks.In this role, you will:Lead design, development, testing, deployment, and support of enterprise applications using Pega PRPC / Pega Platform and Pega Customer Decision HubDesign and implement AI and Agentic AI solutions using Generative AI, LLMs, RAG patterns, prompt engineering, semantic search, tool calling, and AI orchestration frameworksBuild agent-based workflows using LangGraph, LangChain, or equivalent orchestration patterns to support enterprise automation and intelligent decisioning use casesDevelop RAG-based solutions by integrating enterprise knowledge sources, embeddings, vector databases, retrieval logic, grounding patterns, and response generation workflowsIntegrate Pega, AI agents, LLM services, APIs, data platforms, and enterprise systems using secure REST services, connectors, authentication patterns, and data integration standardsDesign and develop reusable components, backend services, APIs, automation utilities, and intelligent workflows using Python, Java, or equivalent programming languagesImplement AI engineering best practices including prompt management, context handling, model evaluation, output validation, observability, error handling, and human-in-the-loop review patternsTranslate business, decisioning, workflow, and AI automation requirements into scalable, secure, maintainable, and compliant engineering solutionsTroubleshoot complex issues across Pega applications, AI workflows, RAG pipelines, APIs, data integrations, performance, security, and infrastructure layersPartner with architects, product owners, business stakeholders, risk, compliance, cybersecurity, data, and infrastructure teams to deliver secure and governed technology solutionsEnsure solutions align with Pega guardrails, AI governance expectations, secure coding practices, audit requirements, risk controls, and change-management standardsMentor engineers, influence technical decisions, and promote engineering best practices across all delivery, AI engineering, and enterprise integration workstreamsAct as an advisor to leadership to develop or influence applications, network, information security, database, operating systems, or web technologies for highly complex business and technical needs across multiple groupsLead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinkingTranslate advanced technology experience, an in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutionsProvide vision, direction and expertise to leadership on implementing innovative and significant business solutionsMaintain knowledge of industry best practices and new technologies and recommends innovations that enhance operations or provide a competitive advantage to the organizationStrategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadershipRequired Qualifications:7+ years of Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education3+ years with Pega PRPC / Pega Platform2+ years with Pega Customer Decision Hub1+ year experience with AI, Agentic AI, Generative AI, LLMs, RAG, LangGraph, LangChain, semantic search, prompt engineering, or AI orchestration frameworks3+ years coding experience in Python, Java, or equivalent programming languagesDesired Qualifications:Pega Lead System Architect certificationGCP, AWS, or Azure beginner/foundational certificationExperience building AI-enabled solutions using RAG, LangGraph, LangChain, vector databases, agent workflows, tool calling, or human-in-the-loop patternsExperience with CI/CD pipelines, automated deployments, version control, Kubernetes, OpenShift, Docker, Helm, or equivalent platformsExperience working in financial services, banking, risk, compliance, audit, marketing technology, or regulated enterprise environmentsStrong communication skills with the ability to mentor engineers, influence technical direction, and partner across technology, business, risk, and compliance teamsJob Expectations:This position is not eligible for Visa sponsorship or transfer of visa.This position offers a hybrid work scheduleRelocation assistance is not available for this positionAbility to travel up to 5% of the timeAbility to work effectively in a highly regulated enterprise environment with strong adherence to security, compliance, documentation, and change-management standardsPosting Location:1755 Grant St., Concord, CA (Primary)300 S Brevard St., Charlotte, NCPay Range:Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.For CA locations only- 191,000.00 - 305,000.00 USD AnnualFor Charlotte - 159,000.00 - 254,000.00 USD AnnualBenefits:Information about Wells Fargo's US employee benefitsInformation about Wells Fargo's International employee benefitsPosting End Date:07 Aug 2026*Job posting may come down early due to volume of applicants.Pay RangeReflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.$159,000.00 - $305,000.00Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.Health benefits401(k) PlanPaid time offDisability benefitsLife insurance, critical illness insurance, and accident insuranceParental leaveCritical caregiving leaveDiscounts and savingsCommuter benefitsTuition reimbursementScholarships for dependent childrenAdoption reimbursementPosting End Date:6 Aug 2026*Job posting may come down early due to volume of applicants.We Value Equal OpportunityWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.SummaryLocation: CONCORD, CA; CHARLOTTE, NCType: Full time