Site Reliability Engineer (SRE)

Site Reliability Engineer (SRE)Job#: 3055969Job Description:Site Reliability Engineer (SRE)Location: Chandler, AZ/Charlotte, NC/Pennington, NJ (Onsite)Role OverviewThe Site Reliability Operations Engineer is an individual contributor responsible for improving the reliability, availability, performance, and operational effectiveness of the Developer Experience Platform (DevEx). This role resolves complex platform-support issues, advances service-management practices, and partners across engineering and operations teams to deliver stable, secure, and resilient developer services. The successful candidate will be a trusted operational partner, identifying systemic improvements that reduce manual effort and service risk.Key ResponsibilitiesManage major incidents, conduct blameless post-incident reviews, and track corrective actions.Support end-users and resolve complex technical issues through established incident, request, and escalation processes.Identify recurring toil and implement automation to improve reliability and support efficiency.Develop or integrate agentic solutions using platforms like Microsoft Copilot Studio, Azure AI services, and large language model APIs.Evaluate and operate AI solutions using defined quality, reliability, latency, cost, and risk measures.Write and maintain automation scripts using languages such as Python, PowerShell, Bash, or Groovy.Utilize data visualization platforms like Tableau or Power BI to communicate complex information.Lead service reviews, operational-readiness assessments, and reliability initiatives.Required QualificationsExperience: 5-7+ years of relevant experience in site reliability engineering, production operations, platform support, service management, DevOps, or a closely related discipline. Experience with application development or production support using Java, .NET, and Python.Technical Skills:Hands-on knowledge of Microsoft 365 Copilot, GitHub Copilot, and Copilot Studio.Knowledge of infrastructure as code, configuration management, and automated testing.Proficiency in scripting languages such as Python, PowerShell, Bash, or Groovy.Experience with DevOps CI/CD configuration and processes; Jenkins and Ansible experience is preferred.Linux and Windows Server administration experience, command-line proficiency, and experience with enterprise monitoring tools.Strong Oracle/SQL or comparable query-language skills.Experience with service-management platforms such as ServiceNow or equivalent tools.Education: Bachelor’s or master’s degree in Computer Science, Information Systems, Engineering, Data Science, Statistics, Design, or a related field, or equivalent practical experience.Preferred QualificationsITIL Foundation or higher certification.Relevant cloud, DevOps, SRE, security, or platform certifications.Experience with data-manipulation libraries such as Pandas and NumPy.Working knowledge of responsible AI and enterprise governance, including data privacy and information protection.Knowledge of user-experience design principles.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.