Project Manager

Who We Are Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live. Project Manager I UST is searching for an experienced Project Manager with strong healthcare domain expertise to lead and manage complex technology and business transformation initiatives. The ideal candidate will have proven experience delivering large‑scale healthcare programs, working closely with cross‑functional teams, and ensuring projects are delivered on time, within scope, and with high quality. The Opportunity Project Planning & Delivery Own end‑to‑end project planning, execution, monitoring, and closure for healthcare initiatives. Define project scope, objectives, timelines, dependencies, and resource plans. Ensure delivery of projects within approved schedule, budget, and quality standards. Manage multiple workstreams across development, testing, integration, and deployment phases. Healthcare Domain Leadership Leverage strong knowledge of healthcare payer/processes such as member enrollment, benefits, claims, billing, care management, and provider workflows. Ensure solutions comply with healthcare regulations and standards (e.g., HIPAA, data privacy, security guidelines). Act as a key liaison between business stakeholders and technical teams to translate healthcare requirements into actionable project plans. Stakeholder & Client Management Manage relationships with business sponsors, clients, vendors, and internal leadership. Provide clear and regular status reporting, risk updates, and executive dashboards. Drive stakeholder alignment, manage expectations, and resolve conflicts effectively. Risk, Issue & Change Management Identify, assess, and proactively mitigate project risks and issues. Manage scope changes through established change control processes. Escalate risks and dependencies appropriately with recommended mitigation strategies. Team Leadership & Collaboration Lead cross‑functional teams including development, QA, DevOps, and business analysts. Foster collaboration, accountability, and a high‑performance team culture. Support team members with clear goals, guidance, and performance feedback. Process & Governance Ensure adherence to project governance, compliance, and organizational standards. Drive continuous improvements in delivery processes and project execution. Participate in internal audits, reviews, and client governance forums as required. What You Need Project & Program Management 10-15 years of overall experience with significant experience managing healthcare projects. Strong knowledge of project management methodologies (Agile, Scrum, Waterfall, Hybrid). Hands‑on experience managing end‑to‑end SDLC for enterprise applications. Healthcare Domain Knowledge Proven experience in healthcare payer or provider systems such as Enrollment, Member & Benefits, Claims processing, Billing & Finance, Care management and data platforms. Understanding of healthcare compliance and regulatory requirements. Tools & Technology (Good to Have) Experience with project management and tracking tools such as Jira, MS Project, Azure DevOps, or similar. Familiarity working with cloud platforms (AWS, Azure) and large enterprise systems. Experience coordinating with testing, automation, and DevOps teams. Soft Skills & Leadership Strong communication, presentation, and stakeholder management skills. Excellent problem solving and decision making abilities. Ability to manage ambiguity and deliver under pressure. Highly organized, self‑driven, and results oriented. Collaborative leader with a customer‑focused mindset. Preferred Qualifications PMP, PRINCE2, or Agile certifications (CSM, SAFe) – preferred. Experience managing offshore‑onsite delivery models. Prior experience working with large healthcare clients or insurance organizations. Compensation and Benefits Role Location: Hybrid – Virginia Compensation Range: $88,000 – $132,000 Benefits Full‑time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro‑rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company‑paid Employee‑Only benefits: basic life insurance, accidental death and disability insurance, and short‑ and long‑term disability benefits. Regular employees may purchase additional voluntary short‑term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico. Part‑time employees receive 6 days of paid sick leave each year (pro‑rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. Full‑time temporary employees receive 6 days of paid sick leave each year (pro‑rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws. Equal Employment Opportunity Statement UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. UST will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances. #J-18808-Ljbffr