Water Restoration Associate (Helper)

Position Overview Assists Water Restoration Technician/Lead in monitoring, inspections and completes tasks for Water Restoration jobs to ensure completion of drying, demolition and various restoration activities. Assists in the preparation of review documents to include notes, photos and documents according to company policies and procedures to ensure reimbursement from insurance companies. Assists Water Restoration Tech in the processes used to complete active jobs and next steps to resolution in person to customers. Essential Job Duties & Responsibilities Perform water/fire/smoke damage and mold remediation repairs as directed by supervisor, including water extraction, pack-out of contents, removing/disposing of non-salvageable materials, cleaning, light construction, and demolition. Set up and monitor air movers and/or dehumidifiers. May perform other cleaning duties when part of mitigation or restoration jobs. Report equipment malfunctions to supervisor. Report customer problems or damage to supervisor. Complete assigned job tasks per company processes while maintaining quality control. Assist Water Tech/Lead with work orders, checking routes for travel, ensuring appropriate equipment and supplies are loaded on truck, and arrive at work site. Help ensure equipment, supplies, vehicles, and products are properly handled and report any equipment malfunction or damage to Water Tech/Lead. Help resolve issues with customers, communicate customer issues, and daily job activities with Water Tech/Lead. Assist with taking pictures and documentation according to company policies and procedures. Benefits 401(k) Dental insurance Health insurance Training & development Vision insurance Wellness resources Job Requirements & Qualifications Experience in the restoration or construction industry is not required but preferred. Valid Driver's License and satisfactory driving record. Good verbal and written communication skills. Good customer service skills. Experience with using mobile software to enter data. Can read and follow product label usage instructions. Ability to prioritize activities and meet deadlines. Certifications are not required but preferred: WTR – Water Damage Restoration Technician. ASD – Applied Structural Drying Technician. IICRC – Institute of Inspection, Cleaning, and Restoration Certification. Physical Demands & Working Conditions Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required. Express or exchange ideas with others quickly, receive and act on detailed information given. For safety reasons, respirators, which are used in certain situations, must be able to seal to your face. Use visual acuity to perform detail-oriented activities. Be exposed to various inside and outside working conditions. The change of environment such as with or without air conditioning and heating. Compensation $16.00 - $18.00 per hour. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr ServiceMaster RRH