Employment Specialist IV - WAC

Job Developer-Workforce Access CenterEstablished in 1973, YCD is a nonprofit organization who serves residents of all ages living in the most historically underserved communities of San Francisco. YCD takes a holistic approach via a delivery eco-system of services designed to empower residents in achieving economic mobility, in turn building and sustaining a positive community by providing them with education opportunities, workforce development training, and social services. YCD's philosophy is that every individual should have the right to sustainable and generational economic mobility, aiming to break the cycle of poverty. Each year YCD provides around 1,200 community members with employment and training services through their programs and partnerships. YCD is also proud to share that they have been voted by NonProfit Times as one of the top 50 best non-profits to work for in the United States!Position SummaryThe Job Developer is an employer-facing and training-focused member of the Workforce Access Center (WAC) team responsible for developing employment opportunities, preparing participants for the workforce, and connecting job-ready candidates with sustainable employment.This position builds and maintains employer relationships, identifies hiring needs, coordinates recruitment activities, and supports participants throughout referral, placement, and retention. The Job Developer also develops and facilitates job-readiness training and works closely with the WAC Director to design employment-focused workshops, training programs, employer engagement strategies, and job-development initiatives.The Job Developer manages a small caseload of job-ready participants while collaborating with Employment Specialists to match candidates with opportunities aligned with their skills, experience, career goals, and support needs. The position reports directly to the WAC Director.ResponsibilitiesEmployer Development, Strategy & Relationship ManagementDevelop, maintain, and expand relationships with employers offering quality employment and advancement opportunities.Conduct employer outreach through calls, meetings, site visits, networking events, industry associations, and community partnerships.Assess workforce needs, hiring requirements, workplace expectations, and recruitment challenges.Develop and implement employer engagement, recruitment, and job-development strategies in partnership with the WAC Director.Promote WAC services, coordinate referrals, and serve as the primary employer contact throughout recruitment, hiring, onboarding, and retentionIdentify and cultivate new employer, training, and workforce partnerships that support participant employment goalsSupport employer partnership, referral, placement, hiring-event, and retention goals through consistent relationship management and follow-upWork with the WAC Director to develop and implement employer engagement and job-development strategiesHelp identify priority industries, occupations, employers, and career pathways based on participant needs and labor market demandDevelop outreach plans, engagement materials, communication templates, and follow-up proceduresHelp establish consistent processes for job-order collection, candidate referrals, interviews, placements, and retention follow-upAssist with employer partnership agreements, recruitment plans, and collaborative workforce initiativesRecommend new employer partnerships, training partnerships, and placement strategiesSupport annual and quarterly goals for employer partnerships, referrals, interviews, placements, hiring events, and retentionContribute labor market information to program planning, funding proposals, presentations, and reportsParticipant Placement & Retention SupportManage a caseload of job-ready and near-job-ready participants requiring targeted employment and retention assistance.Assess participant readiness, qualifications, goals, barriers, and support needs to identify appropriate employment opportunities.Collaborate with Employment Specialists to match candidates with positions aligned with their skills, interests, and career plans.Assist participants with job search activities, applications, resumes, cover letters, interview preparation, and professional communication.Coordinate referrals, interviews, assessments, onboarding activities, and placement services.Provide retention support and follow-up services to participants and employers, documenting outcomes through placement and retention milestones.Training, Workshop Facilitation & Curriculum DevelopmentDevelop, facilitate, and continuously improve job-readiness and employment-focused training programs for individuals and groups.Deliver workshops on resume development, interviewing, workplace professionalism, digital literacy, communication, networking, career advancement, and retention.Facilitate mock interviews, resume reviews, employer panels, career pathway presentations, application workshops, and hiring-event preparation.Design curriculum, lesson plans, facilitator guides, training materials, activities, and assessments that reflect employer expectations and labor market trends.Collaborate with employers and training providers to develop customized training, pathway orientations, and recruitment preparation programs.Adapt training content and delivery methods to meet diverse participant needs, learning styles, language capacities, and technology skill levelsPromote the responsible use of AI and technology tools to support job search, career exploration, interview prep and resume developmentHiring Events and Employer ActivitiesPlan and coordinate employer spotlights, recruitment sessions, hiring events, career fairs, industry panels, workplace tours, and information sessionsRecruit employers to participate in WAC events and collaborative initiativesPrepare participants for employer events and ensure they understand job requirements and recruitment proceduresCoordinate event logistics with staff, employers, training providers, and community partnersCollect employer and participant feedback and track interviews, offers, placements, and other outcomesConduct timely follow-up after interviews, referrals, and hiring eventsLabor Market and Career Pathway DevelopmentMonitor local and regional labor market trends, occupational demand, wages, benefits, qualifications, and advancement opportunitiesIdentify employers and occupations aligned with WAC pathways and participant populationsStay informed about screening practices, certifications, licenses, technology requirements, and entry-level qualificationsShare labor market information and employer expectations with the Director, Employment Specialists, and participantsIdentify gaps between participant qualifications and employer requirements and recommend training or service solutionsResearch emerging industries and occupations that may provide new opportunitiesInternal Collaboration, Data, and ComplianceMaintain accurate records of employer contacts, participant services, referrals, interviews, placements, wages, retention outcomes, and training activitiesEnter and manage information in Salesforce, Workforce Central, and other required systemsVerify placements, maintain supporting documentation, and ensure compliance with organizational, funding, and regulatory requirementsContribute accurate information to monthly, quarterly, annual, and grant-related reportsProtect participant and employer confidentiality and maintain compliance with all applicable policies and lawsWhat You Will BringBachelor's degree in Workforce Development, Business, Human Resources, Communications, Education, Public Administration, Social Services, or a related field preferred; 3-5 years of relevant experience may be substituted for degree2+ years' experience in workforce development, job development, recruiting, employer relations, staffing, career coaching, business services, training, account management, or a related field.Proven ability to develop employer partnerships, identify employment opportunities, and connect candidates with appropriate positionsExperience facilitating job-readiness workshops, employment training, presentations, or other group learning activities; curriculum development experience preferredKnowledge of workforce development principles, recruitment and placement practices, retention strategies, employer expectations, labor market trends, and barriers to employmentStrong relationship-building, outreach, facilitation, presentation, negotiation, communication, and follow-up skillsStrong organizational, project management, documentation, and data management skills with attention to detailProficiency in Microsoft Office Suite and Google Workspace; experience with Salesforce, Workforce Central, or similar case management and CRM systems preferredWillingness to learn and appropriately utilize AI-enabled tools, including Microsoft Copilot and similar technologies, to support workforce development activitiesCommitment to trauma-informed, culturally responsive, equitable, and participant-centered service deliveryBilingual/bicultural proficiency in Spanish, Cantonese, Mandarin, or other San Francisco threshold language preferredDemonstrated commitment to the mission, values, and communities served by YCDLocation: San