Implementation Project Manager

Project Manager, Implementation Project TeamThe Project Manager, Implementation Project Team will support the implementation and coordination of student health insurance plans for colleges and universities, working closely with internal teams and school administrators to ensure successful plan launches and renewals. The Project Manager will be responsible for the effective project management of implementing process solutions of all levels of complexity and ensuring adherence to client requirements and expectations.Academic HealthPlans will rely on this individual to plan, direct, and coordinate staff and activities for implementation and re-installation of new and existing clients as well as special project requests from clients to ensure goals and objectives are accomplished.Your ImpactPrepare project documentation, including project updates, meeting notes and agendas.Develop and help manage client relationships and ensure an excellent experience with implementations, working to resolve issues quickly and always having the client perspective.Tracking and executing post-implementation season improvements and initiativesManage a portfolio of new and renewing client implementation projects, ensuring accurate tracking, timely updates and complete documentation using project management tools.Ensure compliance with standard operating procedures, quality guidelines, and timelines, and providing feedback on potential process enhancements.Communicate with both internal and external customers and stakeholders to provide updates and escalate issues as neededSuccessful Candidate Will HaveBachelor's degree or equivalent experience3-5 years of project management experience, with client-facing experience being highly desirableStrong organizational and time management skillsExcellent written and verbal communicationStrong presentation skills, including the ability to effectively lead meetingsComfortability working with cross-functional teams and managing multiple tasksProficiency in Microsoft Office; familiarity with project management tools such as SmartsheetProactive attitude and willingness to learnAttention to detail and ability to work independently with supervision