Service Scheduler/Cashier

Job Description

Job Description

Description:

Take your customer service skills, strong work ethic, motivation, and time management skills to take your career to the next level. Kendall Auto Mall of Nampa is seeking a Service Scheduler/Cashier to join our service team. At Kendall Auto Mall of Nampa, our service department is a fast-paced environment serving clients throughout the community. Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in the Treasure Valley.

Some of the benefits of working with Kendall are:

• Competitive pay
• Competitive Paid Time Off and Paid Personal Leave
• Career path development opportunities
• Discounts on parts, service and vehicle purchases for you and your immediate family
• Medical, Dental and Vision insurance
• Paid Life insurance
• 401(k) plan w/ Fidelity
• Accident and Illness supplemental plans

What You’ll Do

Service Scheduler Responsibilities:

• Answer incoming calls for the service department
• Schedule appointments for service department
• Assist customers with questions and direct them to the appropriate service advisor
• Take and relay messages accurately
• Make outbound calls to schedule recall appointments and provide service updates
• Occasionally greet and assist customers in person

Cashier Responsibilities:

• Process customer payments using a cash register and credit card systems
• Ensure accurate and efficient transaction handling

What We’re Looking For:

• Proven customer service experience
• Strong communication and interpersonal skills
• Excellent time management and organizational abilities
• Demonstrated reliability and strong work ethic
• Ability to thrive in a fast-paced environment

Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone.

Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Montana, Idaho, Oregon, Washington and Alaska. Kendall has been selling and servicing vehicles since 1937.

Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us – our employees and customers.

Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest.

Requirements:

Candidates must be comfortable on the phone; taking up to 30 calls per hour. A valid driver's license and acceptable driving record is not a requirement for this position but would definitely be preferred.