Client Access Representative

Job Description:Job Title: Client Access RepresentativeLocation: Boonville, MODepartment: Customer ServiceEmployment Type: Full-timeShift: Monday - Friday, 8:00 AM - 5:00 PMJob Summary:Are you a highly skilled customer service representative looking to make a positive impact in your community? Do you want to work in a supportive and dynamic environment where you can grow your skills and advance your career? Join our team at Brightli as a Client Access Representative!Location:California, Missouri is a charming town with a strong sense of community and a convenient location just a short drive from the state capital, Jefferson City. Our small town boasts a unique blend of history and modern amenities, with quaint shops like the Milkbarn Antique Store offering one-of-a-kind treasures and antiques. Surrounded by picturesque farmland, you'll enjoy breathtaking sunsets and a relaxed pace of life. California, Missouri has something for everyone.Position Perks and Benefits:Competitive hourly rateOpportunities for professional growth and advancementFriendly and supportive work environmentFlexible schedulingProfessional development opportunitiesRecognition and reward programsPaid time off and holidaysHealth, dental, and vision insurance401(k) plan with company matchKey Responsibilities:Provide exceptional customer service to all clients, staff, and leadership team membersRepresent Brightlife Behavioral Health in a professional, collaborative, and relevant mannerSchedule client appointments and manage client flowCollect payment and handle billing and insurance mattersMaintain accurate and up-to-date client records and filesAssist with data entry and other administrative tasks as neededCommunicate effectively with clients, staff, and providersProvide support and assistance to other team members as neededAdhere to HIPAA regulations and maintain confidentiality of client informationEducation and/or Experience Qualifications:High School Diploma or equivalent requiredAssociate's degree in business, administration, or related field preferred2+ years of customer service experience, preferably in a healthcare settingStrong computer skills, including proficiency in Microsoft Office SuiteExcellent communication and interpersonal skillsAbility to multitask and prioritize tasks effectivelyStrong attention to detail and organizational skillsAbility to work independently and as part of a teamFamiliarity with medical terminology and billing procedures a plusBrightli is on a Mission:A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive and authentic workplace.Position Perks & Benefits:Paid time off: full-time employees receive an attractive time off package to balance your work and personal lifeEmployee benefits package: full-time employees receive health, dental, vision, retirement, life, & moreTop-notch training: initial, ongoing, comprehensive, and supportiveCareer mobility: advancement opportunities/promoting from withinWelcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.Brightli is on a Mission:A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.We are an Equal Employment Opportunity Employer.Burrell Behavioral Health is a Smoke and Tobacco Free Workplace. #J-18808-Ljbffr Burrell Behavioral Health