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Rental Coordinator

WOW Trailers

Montgomery, AL
Description

WOW is a dynamic and growing company doing business locally as Advantage Trailer Rentals.

About WOW:

Warehouse On Wheels is a place where team members want to come to work! Our team members are supported by safe working conditions, servant leaders who CARE about their employees' wellbeing, and market-based compensation and gain sharing.

Our team members and your future co-workers: do what needs done, not just what is asked of them, act with a sense of urgency and with a winning mindset, do what they say they are going to do when they say they are going to do it!

What You'll Do:
    • Collaborate with the General Manager to develop and maintain competitive customer pricing.
    • Prepare accurate rental agreements and related documentation.
    • Stay informed about competitors' rates and rental practices to ensure market awareness.
    • Respond promptly and professionally to customer inquiries, concerns, and service requests.
    • Handle incoming calls and provide detailed information about our products and services.
    • Work directly with customers to understand their trailer and container needs and recommend appropriate solutions.
    • Build and maintain strong, long-term customer relationships.
    • Conduct thorough pre-rental trailer inspections, documenting any defects or maintenance needs.
    • Perform post-rental inspections to verify condition and identify any damage.
    • Take photos and document damages as needed for customer billing purposes.
What We're Looking For:
    • Strong interpersonal, problem-solving, and follow-up skills.
    • Enthusiasm for developing and maintaining customer relationships.
    • Proficiency in Microsoft Word and Excel.
    • Ability to adapt in a fast-paced, growing company environment.
    • High attention to detail with strong organizational skills.
    • Positive, "can-do" attitude and proactive mindset.
    • Self-starter who can work independently while supporting a team.
    • Clear and effective communicator.
Qualifications to be successful:
    • High School Diploma or equivalent required.
    • One to three years' experience with direct customer relations
    • Must have a current driver's license.
What WOW offers you:
    • Insurance plans (eligibility after 30 days of employment):
    • Health (2 plans to choose from)
    • Dental (Basic and Enhanced plans available)
    • Vision (Company paid)
    • Life and Short-Term Disability Insurance
    • Health Savings Account with generous employer contributions
    • Financial Wellness Courses
    • WEEKLY PAY
    • 10 Paid Holidays
    • PTO Plan
    • Bonus potential (Monthly and Quarterly)
    • 401k with company match (60-day contribution eligibility)

If you are ready to be a part of our winning team, submit your resume!
Apply
Vacancy posted 2 days ago
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