Cashier/BDC

About Us
We are a leading automotive service center dedicated to providing exceptional service to our
customers. With a commitment to efficiency and customer satisfaction, our center offers a
dynamic, fast-paced work environment focused on quick service and quality. We're currently
seeking a motivated and customer-oriented individual to join our team in the Business
Development Center and Service Cashier role.

Position Overview
As an Automotive Service Department BDC / Service Cashier, you will be responsible for
managing inbound and outbound customer communications, scheduling service appointments,
and ensuring a smooth and efficient service experience for our customers. This role combines
aspects of customer service, business development, and cashier responsibilities, making it ideal
for a detail-oriented, organized professional who thrives in a collaborative setting.

Key Responsibilities
- Customer Interaction: Answer and make phone calls to schedule service appointments, follow
up on customer inquiries, and provide updates on service progress.
- Appointment Scheduling: Coordinate with service advisors and technicians to schedule
appointments efficiently and meet customer demands.
- Cashiering Duties: Process payments, handle cash and card transactions accurately, and
provide receipts.
- BDC Support: Support the Business Development Center by maintaining an active customer
pipeline and following up on leads.
- Customer Satisfaction: Address customer questions and concerns, ensuring an excellent
experience.
- Administrative Support: Assist with filing, data entry, and documentation of customer
transactions and service histories.
Qualifications
- Education: High School diploma or equivalent; additional education or certification in customer
service or automotive services is a plus.
- Experience: Minimum of 1 year in a customer service role, preferably within the automotive
industry.
- Skills:
- Strong communication and interpersonal skills.
- Ability to multitask in a fast-paced environment.
- Proficiency with scheduling software and basic computer skills.
- Attention to detail, especially with handling cash and processing payments.
What We Offer

- Competitive salary and benefits package.
- Opportunity for growth and development within the company.
- Friendly and collaborative work environment.
- Employee discounts on services and parts.
If you're passionate about customer service and are looking to grow within the automotive
industry, we'd love to hear from you! Apply today by submitting your resume and a brief cover