Facilities Technician

Apartment Maintenance Professionals
Location: Shreveport, LA

Silver Tree Residential, LLC is one of the fastest growing property management companies in the industry. We were formed in 2008 to operate a growing portfolio of multi-family and senior apartment communities. Our primary goal is to provide the best quality housing possible to our residents with safe, quiet, and amenity filled communities. Our exhaustive resident screening process is important to making each property successful, by aiming to improve the quality of our residents' living environment. Furthermore, we have been successful in achieving extremely high REAC and MOR scores in all of our communities. It is through this firm commitment to excellence, that we at STR demonstrate a resounding record of success with our ever-growing portfolio of housing communities.


Silver Tree Residential is looking for a dependable, quality-focused Facilities Technician and Facilities Director to join our progressively growing team. Jordan Square is comprised of 170 Senior Apartment Homes. The Facilities Technician is responsible for the prompt and efficient performance of all tasks assigned by the Community Director and/or Facilities Director and for continuous self-improvement of skills and expertise. We are looking for a reliable team member who is willing to uphold our community to the highest standards.


Summary of Requirements for Technician:

• Working with Directors in managing all maintenance-related and capital improvement activities within an assigned property.
• Inspecting, scheduling and performing routine preventive maintenance on all appropriate equipment as necessary or as directed by the Directors.
• Capable of dealing effectively with supervisors, residents, vendors and co-workers.
• Satisfying work orders promptly and efficiently.
• Working knowledge of HVAC systems and various appliances, stoves, dishwashers, disposals, and refrigerators. Some familiarity with electricity, plumbing, and carpentry is required.
• Assist in the make ready process of vacant apartments to get them ready for new move-ins in a timely and detail-oriented manner.
• Prior property maintenance experience is preferred.
• Must have his/her own tools.
• A valid Driver's License and dependable transportation is strongly preferred.

Summary of Requirements for Director:

• Observe the condition of the apartment complex including buildings, grounds, tenant units, and all other facilities. Perform the maintenance/repair/improvement of same as directed by the Community Director.
• Maintaining a professional image and attitude and demanding the same of his/her staff. It is his/her duty to insist that the decorum of the employees in his/her charge is in keeping with the objectives of the company.
• Advising the Community Director of maintenance problems and of programs designed to solve them.
• Making recommendations to the Community Director for the purchase of supplies, equipment and services. Maintain an inventory of frequently used parts and replacement items and will order to re-stock inventor each month in accordance with amounts and items approved by the Community Director.
• Meeting regularly with the Community Director and giving regular written reports of work completed, including all service requests and inspections sheets.
• Establishing daily work schedules for his/her staff (if any) and monitoring their production, efficiency and the materials used.
• Satisfying service requests promptly (within twenty-four hours) and efficiently. If unusual circumstances make this impossible, the resident must be informed of the reasons for the delay.
• Keeping a permanent record of the service requests received.
• Observing the condition of any occupied apartment entered and reporting unusual circumstances to the Community Director; for example, uncleanliness, size and number of pets, appearance of floors, appliances, walls, light fixtures, etc.
• Exercising control over maintenance expenditures.
• Supervising the maintenance of exterior lighting, gutters, down-spouts, roofs and flashing, roadways, walks, laundry facilities, recreation areas, buildings and grounds.
• Knowing the location of all water, gas and power turnoffs, clean-out traps, fire hydrants, and fire extinguishers. Having available telephone numbers of the police, ambulance service, fire department, power, gas and water companies.
• Establishing and executing a regular preventive maintenance schedule for cleaning of furnaces and A/C coils, oiling motors and circulating pumps, exterior painting, changing of filters, replacing of light bulbs in public areas, maintaining swimming pool and pump rooms, and the water heating equipment, boiler rooms and chiller equipment.
• Knowing current condition of all vacancies.
• Participating in the hiring of maintenance personnel.
• Holding classes for the maintenance staff (if any), as needed, to improve their efficiency.
• Keeping accurate and up-to-date inventory of tools and supplies.
• Maintaining a clean, orderly, secure workshop.
• Ensuring that the maintenance staff thinks and works safely.
• Other tasks assigned as needed.

Qualified candidates will have a minimum of 3 years property maintenance experience. It is essential that the Facilities Team report to work at their regularly scheduled work hours, and have the physical capability to walk all around the property (including stairs), lift heavy items, and otherwise perform a variety of physical tasks regularly and as needed.

To ensure STR gets the best candidates, we offer a competitive salary and benefit package:

• Comprehensive health insurance package, including medical, dental, vision, life, accident, disability, critical care, etc.
• Medical reimbursement, up to $2,000
• 401(k) retirement place with 50% employer match
• 5 weeks PTO and holiday pay

For additional information, please visit us at:

Silver Tree Residential is an Equal Opportunity Employer and Drug-Free Workplace.

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