Business Intelligence Associate

JOB DESCRIPTION

Description for Internal Candidates

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Job Family : Data Management & Analytics

Position Summary

• The Business Intelligence Analyst is a core member of the Enterprise Business Intelligence team within Enterprise Data Solutions at DTCC. The role supports the end-to-end delivery and ongoing support of business intelligence solutions for internal stakeholder groups. Working closely with business stakeholders, BI team members, data engineers, technology partners, and subject-matter experts, the analyst will help translate business needs into governed, sustainable data and reporting solutions. Responsibilities span requirements discovery, data analysis, solution design, testing, implementation, documentation, stakeholder enablement, and production support. The position operates within EBI’s evolving team model, which combines stakeholder-aligned delivery with shared capabilities and consistent standards across the organization. The successful candidate will be a collaborative, highly organized problem solver who can manage multiple priorities, communicate effectively with business and technical audiences, and take increasing ownership of BI deliverables through the full solution lifecycle.

Specific Responsibilities

• Build trusted relationships with business stakeholders and develop an understanding of their objectives, operating processes, data needs, and reporting priorities.
• Elicit, analyze, document, and validate functional and non-functional requirements, translating business questions into clear use cases, user stories, acceptance criteria, data requirements, and actionable delivery plans.
• Conduct data discovery and analysis to assess data availability, fitness for purpose, and governance; identify trends, patterns, exceptions, and actionable insights, and communicate findings clearly to business and technical audiences.
• Support the design, development, testing, implementation, and ongoing enhancement of dashboards, reports, metrics, and other BI solutions in partnership with BI developers, data engineers, technology teams, and subject-matter experts.
• Coordinate stakeholder reviews, user acceptance testing, implementation readiness, solution adoption, and related communications through the delivery lifecycle.
• Provide production support for existing BI solutions, including issue analysis, stakeholder communication, resolution coordination, enhancement intake, and maintenance of supporting documentation.
• Manage assigned deliverables across multiple initiatives, proactively identifying and communicating priorities, risks, dependencies, decisions, and barriers to delivery.
• Apply established EBI standards and best practices for data analysis, visualization, documentation, governance, quality, accessibility, and solution support; participate in peer review and knowledge sharing to improve consistency and reuse.
• Support stakeholder enablement, data-fluency initiatives, and emerging AI-enabled business intelligence capabilities by helping users effectively consume data, metrics, dashboards, and analytical insights.

Qualifications

• Minimum of 3 years of related experience in a business analysis, data analysis, business intelligence, reporting, or data-focused role.
• Experience gathering and documenting business requirements and translating them into data, reporting, analytics, or technology solutions.
• Hands-on experience with business intelligence and data visualization tools, preferably Sigma, Power BI, or a comparable platform.
• Working knowledge of SQL and experience analyzing data from multiple sources.
• Experience supporting BI or reporting solutions through multiple stages of the delivery lifecycle, such as requirements, design, testing, implementation, enhancement, or production support.
• Bachelor’s degree or equivalent experience.
• Familiarity with emerging AI-enabled analytics, reporting, and natural-language technologies, including the use of generative AI tools to improve business intelligence delivery and stakeholder outcomes.

Additional Preferred Experience

• Knowledge of financial services operations and technology is preferred; experience in banking, capital markets, clearing, settlement, asset servicing, or related financial operations is a plus.
• Demonstrated ability to organize work, manage priorities, and move assigned deliverables forward with appropriate guidance.
• Strong analytical and problem-solving skills, including the ability to clarify ambiguity and connect data findings to business needs.
• Strong written and verbal communication skills, with the ability to present analytical and technical information in a clear, business-friendly manner.
• Experience collaborating across business, operations, data, and technology teams and building productive stakeholder relationships.
• Detail-oriented approach to requirements, data validation, testing, documentation, and production support.
• Ability to work effectively across multiple initiatives and shifting priorities.

Pay and Benefits

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

ABOUT THE TEAM

Enterprise Services comprises of multiple business platforms including Client Services, Global Business Operations, Business Architecture, Data Strategy and Analytics, and Digital Services, which report into the Chief of Enterprise Services.

These grouped platforms enable the business to optimize delivery for clients, generate efficiencies and resilience, and enable consistency in the business digitization strategy, processes and end-to-end best practices.