Product Specialist

The Important Stuff Pay range: $37k - $45k (includes bonus opportunities) What We Offer Medical - Capital Health Plan Dental Vision 401K Plan Paid time off and vacation Paid Holidays Paid Training Employee Assistance Program (EAP) Health and wellness Supplemental Insurances via American Fidelity Discounts on products and services The Work Stuff Meet and greet clients. Assist clients with vehicle technology. Perform professional and knowledgeable demonstrations of vehicles at time of sale and post delivery refresh. Perform test drives and guide clients through the sales process. CRM duties: data mining, run campaigns, lead response, snap cell, query response. Arrange and perform active vehicle deliveries offsite. Answer phones, transfer calls, take messages. Service duties: assist clients with tech and feature questions, assist with service client overflow. Clearly and concisely consult with clients in person, virtually, and by phone. Maintain dealer training. Vehicle lot management. Are you Qualified? Ability to provide exceptional customer service with good listening skills and a positive attitude. Comfortable working computers and learning new software. Ability to learn, retain, and articulate new information. Ability to independently define problems, collect data, establish facts, and draw valid conclusions. Ability to calculate figures such as discounts, percentages, and taxes. Ability to multitask in a fast paced atmosphere, as a self-starter and critical thinker in a team environment. Possess the drive, desire, and determination to meet production goals and expectations. Must be comfortable communicating with customers, both written and verbally on all platforms, including phone, text, email, and video. Well groomed appearance. Minimum high school diploma or GED. Clean driving record. Willingness to submit, and pass, a pre-employment drug screen and background check. Knowledge of new technology and/or electronics is a plus. Knowledge of the automotive industry is a plus. Customer service or sales experience is a plus. This company is an equal opportunity employer and ADA compliant employer and does not discriminate because of race, color, religion, sex, age, citizenship, marital status, disability, national origin, familial status, gender identity or expression, or sexual orientation. #J-18808-Ljbffr