Service & Install Technician (Eau Claire/Chippewa Falls)

Job Description

Job Description

AEW - Service & Install Technician (Eau Claire/ Chippewa Falls)

Automatic Entrances of Wisconsin is a Nationally recognized, award winning sales and service distributor of automatic sliding, swing, revolving and security door equipment. We are dedicated to providing the highest level of service and products while offering career opportunities for professional and financial growth. As a Service & Install Technician , you will play a vital role in both maintaining and expanding our state-of-the-art door equipment operations while representing AEW with professionalism and ensuring customer satisfaction across all aspects of the role. This is a full-time position with occasional weekend on-call requirements (approximately every other month), potential overnight travel, and ample opportunities for overtime.

In this role you will…

Service & Repair (~65%)

• Service and repair automatic swing, sliding, revolving, and security door equipment throughout Wisconsin
• Diagnose mechanical and electrical issues and execute solutions efficiently

Install (~35%)

• Install new automatic door equipment
• Coordinate with management, sales teams, general contractors, and end-users to ensure seamless installation processes

General

• Communicate effectively across all stakeholders including management, sales, general contractors, and end-users
• Maintain a professional on-site presence and deliver quality customer service across all job types
• Complete and submit all required company paperwork accurately and on time
• Maintain a safe and organized work environment, following all company and industry safety guidelines
• Work both independently and within crews to meet project timelines and quality standards

You've got what it takes if you have…

• Valid driver's license with a clean driving record
• Strong work ethic with quality customer service skills
• Electrical and/or mechanical experience ideally in the construction industry
• Knowledge and experience with power and hand tools
• Problem-solving skills and a detail-oriented work approach
• Comfort with occasional overnight travel and flexible scheduling

Additional Details:

In this role, you will need a valid driver's license, be able to pass a drug test, be able to occasionally lift door panels that can weigh over 100 pounds, be able to pass a physical, and need to be available after hours (occasionally) as this position requires the tech to be on call approximately every six weeks.

What we offer...

• Compensation: Up to $36/hour based on experience
• Benefits:
• Comprehensive healthcare, dental and vision insurance options
• Health Savings Account (HSA) with company contributions
• 401(k) with employer match
• Annual Profit Sharing
• Paid Holidays
• PTO
• Paid for windshield time
• Resources Provided: Take home company vehicle and company cell phone.
• Training: In-depth training from a seasoned team with over 50 years of combined experience.

AEW is an Equal Opportunity/Affirmative Action Employer. As set forth in AEW's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Applicants may receive a copy of AEW's AA plan upon request.