Server Assistant
Four Seasons Hotels Limited
Florie's Server Assistant
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Here at Palm Beach Island's only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie's, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World's 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise.
The Florie's Server Assistant supports the front-of-house team by maintaining exceptional table service, preparing and replenishing service stations, and anticipating guest and team needs throughout each meal period. This role helps ensure Florie's restaurant, bar, and terrace remain organized, polished, and prepared to deliver an elevated dining experience. This position is part of the Food & Beverage team at Florie's and reports to Food & Beverage Management.
Florie's is an extraordinary culinary collaboration between Four Seasons and Mauro Colagreco, the visionary chef behind the three-Michelin-starred Mirazur, recognized among the world's most celebrated restaurants. Inspired by Mediterranean flavors, local ingredients, and live-fire cooking techniques, Florie's offers a distinctive dining experience centered around creativity, craftsmanship, and exceptional hospitality.
What you will do:
- Support Servers, Cocktail Servers, Runners, and restaurant leadership throughout service
- Assist with table maintenance, including water service, clearing plates, crumbing tables, and resetting tables
- Maintain clean, organized, and fully stocked service stations throughout each meal period
- Prepare appropriate mise en place for the restaurant, bar, and terrace
- Stock and maintain silverware, glassware, plates, condiments, finger towels, and coffee service supplies
- Anticipate guest needs and provide attentive, professional, and personalized service
- Maintain basic knowledge of food preparation, menu offerings, wines, and beverages to assist with guest inquiries
- Communicate closely with Servers, Culinary, and other team members to ensure seamless service
- Collect food from the kitchen and support food delivery when required
- Prepare specialty coffees as needed
- Maintain restaurant supplies and ensure proper storage and organization
- Assist with opening, closing, and side-work responsibilities
- Maintain cleanliness and organization throughout the restaurant, bar, terrace, and service areas
- Support other Food & Beverage areas as business needs require
- Follow all food safety, sanitation, workplace safety, and Four Seasons service standards
What you bring:
- High school diploma or equivalent experience
- Minimum of 6 months of experience in a similar position preferred
- Previous hotel, resort, restaurant, or Food & Beverage experience preferred
- Strong guest service and interpersonal skills
- Basic food and beverage knowledge with a desire to continue learning
- Strong attention to detail and ability to anticipate service needs
- Ability to work efficiently in a fast-paced, high-end restaurant environment
- Strong teamwork and communication skills
- Ability to read, write, and communicate effectively in English
- Ability to stand and move throughout the shift and perform the physical responsibilities associated with restaurant service
What we offer:
- Competitive Salary & Wages
- Comprehensive Benefits Package
- 401(k) Retirement Plan
- Excellent Training and Development Opportunities
- Complimentary Accommodations at other Four Seasons Hotels and Resorts
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meals
Schedule & Hours:
- Flexible schedule required, including mornings, evenings, weekends, and holidays
Work Authorization:
- Candidates must have valid authorization to work in the United States at the time of application.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
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