Ground Operations Agent
AGI
Ground Operations Agent
Do you enjoy working in a fast-paced, safety-obsessed aviation environment?
As a Ground Operations Agent, you will be the primary communication link between ground operations and our customers. Ideal candidates will have at least six months of experience in aviation ground handling or cargo/mail sorting.
Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.
Job Responsibilities:
- Coordinate the delivery of various aircraft service functions for airline customers while the aircraft is at the gate, including de-icing, lavatory dumping, and refueling.
- Determine proper aircraft load factors in conjunction with the airline operations department.
- Verify and sign off on any aircraft services performed in order to bill the airline for services rendered.
- Perform various administrative duties on a routine basis, such as GSE fluid inspections, washing equipment and removing debris/trash from the ramp area.
- Serve as liaison with airline customers, their pilots, and AGI operations department.
- Direct and assist ramp agents with ground handling duties as needed.
Safety, Security and Compliance:
All AGI Team members have a responsibility and duty while at work to:
- Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.
- Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
- Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons.
- Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.
- Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.
- Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.
- Fully understand AGI Health & Safety and Security policies.
- Attend training courses as may be required by AGI.
Physical Requirements:
- This job requires physical stamina and strength – Lead Ramp Agents must be able to lift / carry / push / pull and move items 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces.
- Must be able to carry heavy items up and down narrow jetway stairs.
- Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
- Must be able to work in cramped or high places.
- Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities.
- Must be able to work outside in all types of weather, around jet and machinery noises.
Knowledge, Skills & Abilities
- Demonstrated Leadership Skills: Operations Agents must be able to provide direction and support to their team to complete all required tasks proficiently and safely.
- Good Communication Skills: Operations Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of planes, equipment, baggage, and cargo.
- Basic math skills: Operations Agents may be required to calculate weight and balance calculations for planes.
- Basic Computer skills: Operations Agents may be required to use computer systems to track cargo and baggage.
- Problem-solving skills: Operations Agents may be called upon to troubleshoot issues during loading and unloading.
- Time management skills: Operations Agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment.
Qualifications:
- Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.
- Possess a valid driver's license with a clean driving record.
- If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.
- Must complete ramp and SIDA training to obtain airport authority identification security.
- If required by customer or role access, be able to secure a Customs Seal through the respective governing agency.
- Preferred Qualifications - One+ year of airline ramp experience.
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees.
Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.
The successful AGI team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
$18.5 per hour
...Responsibilities Coordination of the overall cabin appearance cleaning operation by conducting agent observations and associated activities, scheduling,... ...May provide guide man functions and connect/remove ground power start units Use a specified check‑list to ensure all...OperationsPart timeLocal areaShift work- ...currently lead a team of three. Before becoming an agent with State Farm, I was an aspirant team member... ...ownership. Prior to insurance, I owned and operated a veterinary hospital for 14 years, building it from the ground up, and also ran a consulting firm focused on helping...OperationsWork at officeLocal areaFlexible hours
- ...Special Agent Position Joining the United States Secret Service (USSS) as a Special Agent offers a unique and rewarding career dedicated... ...unparalleled experience in both investigative and protective operations. Responsibilities include: Conducting complex criminal...Operations
$93.75k - $133.2k
...exempted from the federal civilian hiring freeze. As an FBI special agent, your career is defined by how you think, analyze, and act in... ...expertise is applied, encouraging you to think critically, and operate across a range of complex scenarios. Every day brings new challenges...OperationsWork at officeLocal areaShift work$60k - $65k
...Communications Agent At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company... ...leadership training Exposure to multiple areas of business operations Opportunity to develop valuable transferable skills Supportive...Operations$40 - $50 per hour
...income to property owners, regardless of vacancies. We combine modern data science for efficient risk modeling with tech-powered operations to deliver consistent, high-quality customer service. Our mission is to provide exceptional care for each property, ensuring...OperationsHourly payLocal areaFlexible hours- ...Cultivation Agent Cultivation Agents are not only the caretakers of beautiful budding plants but help keep the plants healthy and... ...and production areas. Follow company policies and Standard Operating Procedures (SOPs). Keep Cultivation Managers informed of any...OperationsTemporary workWork experience placementCasual workLocal area
$100k
...Surveillance Agent OpportunityMarshall Investigative Group (MIG), the industry's leading investigative firm, seeks self-motivated individuals... ...protocols and procedures for conducting surveillance operations in compliance with all legal and regulatory requirements.Maintain...OperationsHourly payFull timeLocal areaFlexible hours- Highgate Hotels is seeking a Guest Service Agent for Le Meridien Columbus, The Joseph. You will warmly welcome guests, manage check-... ...emphasizes delightful guest experiences and accurate front desk operations across shifts. The position requires basic computer skills,...OperationsShift work
$10k
...Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11) SAME MISSION, NEW DRIVE! You... ...Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice...OperationsFull timeLocal areaImmediate startRelocationNight shift$12 per hour
...Position Overview for the Intern A successful State Farm Agent is looking for a qualified professional to join their dynamic team... .... Responsibilities of the Intern Learn the day-to-day operations of an insurance agency. Participate in team projects and...OperationsHourly payFor contractorsInternshipWork at office- Air Export AOG Agent will serve in an operations capacity, responsible for processing export shipments including accompanying export documentation. Major duties and responsibilities to include but not limited to Track and Trace shipments. Prepare, handle, and process shipment...OperationsWorldwide
- ...Order Fulfillment Agent Responsible for handling outgoing orders in the Cultivation. The Order Fulfillment Agent will pick items... ...Communicate effectively with team members to ensure smooth operations. Support management with inventory records and reports. Ensure...OperationsTemporary workCasual workShift work
$30 per hour
...position Responsibilities We are seeking a highly motivated AI Agent Intern to join Oracle's Supply Chain Applications (SCM)... ...Chain, Computer Science, Industrial Engineering, Data Science, Operations Research , or related field. Strong interest in modern logistics...OperationsHourly payTemporary workInternshipFlexible hours- ...best practices for load utilization and cargo integrity. Assist the warehouse manager in developing and implementing cargo sort operating plans and work instructions, including dock plans for door schedules and sequencing, staging and segregation, door load...OperationsNight shift
$40.4 per hour
Job Overview The Mental Health Administrator - Investigative Agent Supervisor oversees and manages the facility-wide investigative and... ...skills, sound judgment, and the ability to lead investigative operations with integrity, objectivity, and professionalism. What Will You...OperationsHourly payFull timeWork at office$17 per hour
...destination. Tired of being stuck inside all day? As a Ramp Agent, you will enjoy the fresh air while working outside in all weather... ...service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights....Hourly payPart timeImmediate startShift workWeekend work$10k
Border Patrol Agent (BPA) - in the Federal Security and Public Safety Sector (Entry Level) A MISSION WORTHY OF A CAREER! If you’re looking... ...determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice...OperationsFull timeWork experience placementImmediate startRelocationNight shift- Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents... ...Physical Requirements Talking, hearing and using hands to operate computer equipment. Vision abilities required by this job...OperationsWork at officeWorldwide
- ...Job Description Job Description Description The Packaging Agent is essential in the final stages of our cannabis product lifecycle... ...package cannabis products with precision and consistency. Operate and monitor packaging machinery, ensuring proper sealing and labeling...OperationsFlexible hours
$87.63k - $151.13k
...day before the posting end date. Job Summary The Transmission Right of Way (TROW) Agent is responsible for the acquisition of land rights necessary for the construction, operation and maintenance of electric transmission and/or distribution facilities. Job...OperationsFull timeFor contractorsWork at office- ...just jobs - they're chances to grow, do what you love and build a career with us! Job Description Air Export AOG Agent will serve in an operations capacity, responsible for processing export shipments including accompanying export documentation. Major duties and...OperationsWorldwide
- ...seeking a motivated Assistant Groundskeeper to maintain their natural and synthetic fields. This role involves assisting in grounds operations and supporting training and match-day activities. Ideal candidates should have a degree in a turf-related field or relevant experience...Operations
- Alliance Ground International in Columbus, OH seeks a Ground Operations Agent to act as the primary link between ground operations and customers in a fast-paced aviation environment. The role requires at least six months of aviation ground handling or cargo sorting experience...Operations
- MPI is seeking a Lead Superintendent to oversee field execution on large-scale ground-up residential developments in the Columbus market. You will own on-site operations, mentor teams, and drive projects to successful turnover. The role requires senior-level construction...Operations
- Alliance Ground International (AGI) is a major ground handling provider serving 100+ airlines across 61 airports in the U.S. and Canada. The Ground Operations Agent will be the primary link between ground operations and customers, coordinating aircraft services such as...Operations
- ...professional baseball organization in Columbus is seeking a Field Operations Intern. This seasonal position provides hands-on experience in... ...and preparation of the playing surface and surrounding grounds. Interns will assist with daily tasks like mowing and watering...OperationsInternshipSeasonal work
- ...Position Overview for the Intern A successful State Farm Agent is looking for a qualified professional to join their dynamic team... ...opportunities. Responsibilities of the Intern Learn the day-to-day operations of an insurance agency. Participate in team projects and...OperationsFor contractorsInternshipWork at office
- ...agency in 2026 with a growing team of two. Before becoming an agent, I worked as an Auto Adjuster and Quality Assurance Consultant... ...customers across multiple product lines. Support daily office operations, including documentation, scheduling, and follow-up activities....OperationsWork at officeLocal areaFlexible hours
- ...Position Overview The Ground Ramp Lead oversees daily ramp operations, ensuring the efficient and safe handling of aircraft on the ground. This role involves supervising a team of ramp agents, coordinating tasks, and ensuring compliance with safety and operational standards...OperationsFull timePart timeImmediate start
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Ground Operations Agent. Be the first to apply!
- operations agent Columbus, OH
- work from home chat agent Columbus, OH
- executive protection agent Columbus, OH
- freight agent no experience Columbus, OH
- import export agent Columbus, OH
- tsa agent Columbus, OH
- telemarketer - state farm agent team member Columbus, OH
- agent Columbus, OH
- special agent Columbus, OH
- airport agent Columbus, OH

