Operations Supervisor

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain is seeking a motivated and experienced Operations Supervisor to join our Records Center team. In this role, you will be responsible for overseeing the daily operational processes of the record center, including logistics, data entry, and specialized projects, to drive productivity and quality. You will lead a dedicated team of professionals focused on delivering excellence in information management and logistical precision. What You’ll Do: Lead and Develop Talent: Manage the full employee lifecycle by recruiting, training, and coaching team members, while overseeing administrative essentials such as payroll processing and performance reviews to ensure a high-performing workforce. Optimize Operational Performance: Monitor workflows and analyze Key Performance Indicators to identify areas for improvement, implementing strategic corrective actions that enhance overall department efficiency. Maintain Operational Excellence: Ensure all daily activities strictly comply with organizational standards, safety regulations, and internal policies to provide a secure and reliable service environment. What You’ll Bring: The ideal candidate will have: 3 to 5 years of experience in a supervisory role, specifically within records management or logistics environments. Strong technical expertise in operational forecasting and data analysis to drive informed decision-making. Proven leadership abilities with a focus on task management, time management, and collaborative problem-solving. Local Residency: Ability to work on-site daily at our facility, as this role is not eligible for remote work. What We Offer (Benefits) Salary: Starting 85k depending on experience 10% annual bonus Full Health and Dental Benefits starting on the first day of employment. Unlimited Paid Time Off (PTO): We believe in supporting work-life balance and offer unlimited PTO for you to rest and recharge. Financial Wellness: 401(k) with Company Match and an Employee Stock Purchase Program. Professional Growth: Opportunities for continuous learning and professional growth, including Tuition Reimbursement. Category: Operations Group Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to View email address on click.appcast.io. See the Supplement to learn more about Equal Employment Opportunity. #J-18808-Ljbffr Iron Mountain Incorporated