Senior Scientist Technical Support

Job ID: 31160424Posted: Posted TodayStart Date: 2026-09-01Location: United States - Illinois - Des Plaines, United States of AmericaTime Type: Full timeAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:Senior Scientist Technical SupportWorking at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:Career development with an international company where you can grow the career you dream of.Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.An excellent retirement savings plan with a high employer contributionTuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.The OpportunityAt Molecular Diagnostics, we realize the potential of personalized care as the laboratory’s most trusted and preferred source for molecular diagnostic solutions. We are a division of Abbott Laboratories, a global, diversified healthcare innovator with a legacy of pioneering work in medical diagnostics.Abbott Molecular has an opening for a Senior Scientist, Technical Support within the On-Market Technical Support Team based in Des Plaines, IL. In this role, you will lead and provide technical expertise for multiple process development projects supporting Abbott's on-market molecular assay portfolio.The Senior Scientiste, Technical Support will drive design changes, resolve product performance and manufacture issues, developing process improvements to enhance gross margin and operational efficiency, and supporting supply chain continuity initiatives. The Senior Scientist will manage complex cross-functional projects, assess product and process impacts, and lead multidisciplinary teams to develop and execute effective solutions. Success in this role requires strong technical knowledge, project leadership skills, and the ability to collaborate across functions to deliver business and product objectives.What You’ll Work OnGenerates and manages multiple project timelines and resourcesDevelops and validates processes for implementation in manufacturing and quality controlDesigns experiments and tests multiple hypotheses based on data analysisPrepares verification protocols and records for submission to regulatory agenciesAchieves team and individual performance goalsMentors’ others on their technical writing skills for data analysis, design change documents and change controlProactively identifies opportunities to improve compliance with QSR / ISO requirementsConfronts issues, motivates and influences others, negotiates and manages crisis, to attain desired resultsListens actively, fosters information exchange, provides scientific and operational information effectively, establishes networks, and presents/defends positionsDevelops strong networks throughout the DivisionInspires others toward the achievement of team/project objectivesOperates with integrity and respect, actively resolves conflictsUtilizes established networks with support groups within MDx divisionRecognizes and promotes acceptance of changes in internal/external environmentMakes timely scientific, operational, and business decisions, appropriately elevates high-risk decisionsRequired QualificationsMaster’s degree in scientific and technical field is desired or relevant combination of education and experience.6 years of experience in a related scientific field. Experience with real-time PCR. PhD in biological sciences preferred (advanced degree(s) may offset the required years of experience)Preferred QualificationsPh.D. in a life or physical science preferred with up to two years research or industrial experience or BS/MS degree with additional progressive research experience enough to demonstrate equivalencyExperience with computer and data management.Experience handling multiple basic projects or a single complex projectExperience with change control, data driven experimental design and investigation processesExperience with acquiring, analyzing and interpreting data from a variety of sourcesKnowledge of experimental design and/or statistical tools and/or project management toolsExperience with technical problem prevention / resolutionExperience with leading project teams and/or mentoring / teaching othersUnderstanding change control impact on design / validation of products and/or processesPrevious experience with multiple immunoassay families (disease states), technologies, clinical utilities and Abbott systemsExperience in operations or on-market product supportExperience with application of six sigma tools for root cause identificationApply NowLearn more about our health and wellness benefits, which provide the security to help you and your family live full lives: Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.Connect with us at , on Facebook at , and on Twitter @AbbottNews.The base pay for this position is $78,000.00 – $156,000.00In specific locations, the pay range may vary from the range posted.JOB FAMILY:ManufacturingDIVISION:AMD MolecularLOCATION:United States > Des Plaines : DP01ADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Not specifiedMEDICAL SURVEILLANCE:Not ApplicableSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday), Routine work with chemicals, Work in a clean room environment, Work in noisy environmentAbbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: is the Law link - Espanol: