Senior Program Manager

Company description

Hi there—at Razorfish, we’re leaders in what's next. Since the dawn of the internet, we’ve helped brands move first through every era of transformation, defining what digital means for business and now leading brands into the age of AI. Everyone has a prediction. Razorfish has a track record.

Named a Most Innovative Agency three years running (2024–2026) by Campaign US, our work reflects a proven ability not just to anticipate what’s coming, but to help our clients actively shape the future. No matter the trend or cultural moment, delivering real business impact wouldn’t be possible without our people. We bring together curious, driven, and diverse thinkers who challenge convention, push boundaries, and hold a high bar for creative excellence.

If you’re motivated to work alongside top performers, push the boundaries of what’s possible, and help define where technology, business, and marketing are headed next—this is the place to do it.

Join us at razorfish.com.

This role at Razorfish will serve as a member of Publicis Groupe's strategic internal agency, Constellation.

Constellation serves as an internal-facing brand formed by a collective of Publicis Groupe agencies to address our client's creative, data, strategy, media, and technology requirements. Team members collaborate across agencies while functioning as sub-divisions within their respective brands to provide dedicated support for the client. By acting as a unified interface, Constellation eliminates operational silos and presents a single service entity and primary point of contact for the client.

Overview

We are seeking a Senior Program Manager for a freelance opportunity to support large-scale digital creative experiences and paid media creative initiatives. The Senior Program Manager will be responsible for leading end-to-end program management across multiple workstreams, ensuring seamless coordination between Creative, Media, Strategy, Production, Analytics, Technology, and Client teams.

This individual will oversee the planning, execution, and delivery of digital creative campaigns and paid media assets across channels while driving operational excellence, timeline management, resource coordination, and stakeholder alignment. The ideal candidate is highly organized, proactive, and capable of managing complex integrated marketing programs while balancing multiple priorities in a fast-paced agency environment.

A strong background in digital creative production, paid media creative development, and cross-functional team leadership is essential. Expertise with Smartsheet is required, as this role will leverage Smartsheet for project planning, resource management, reporting, workflows, and stakeholder visibility.

Responsibilities

• Lead end-to-end program management for digital creative experiences and paid media creative initiatives across multiple channels and platforms.

• Manage complex projects and programs involving creative development, paid media assets, websites, landing pages, display advertising, social creative, video, email communications, and related campaign deliverables.

• Build and maintain comprehensive project plans, timelines, dependencies, resource allocations, and status reporting using Smartsheet and other project management tools.

• Partner closely with Creative, Media, Strategy, Analytics, Production, Technology, and Client Services teams to ensure alignment on deliverables, timelines, and business objectives.

• Facilitate project kickoffs, status meetings, stakeholder reviews, working sessions, and executive updates.

• Proactively identify, communicate, and mitigate project risks, dependencies, and potential roadblocks while developing contingency plans when needed.

• Manage project scope, governance, change requests, and delivery processes to ensure projects remain on time and on budget.

• Drive operational excellence across creative workflows, approvals, asset production, paid media creative delivery, and campaign launches.

• Ensure project documentation, timelines, status reports, and communication plans are maintained accurately and consistently.

• Utilize Smartsheet to create project schedules, dashboards, resource plans, risk logs, workflow management systems, and executive reporting.

• Monitor project health, team progress, and delivery milestones, escalating issues when appropriate and driving resolution.

• Maintain strong client and stakeholder communication, ensuring key decisions, next steps, and action items are clearly documented and communicated.

• Partner with discipline leads to support staffing needs, workload management, and resource forecasting.

• Support process improvement initiatives that drive greater efficiency, collaboration, and delivery excellence across teams.

• Foster strong cross-functional relationships and a culture of accountability, transparency, and teamwork.

Qualifications

• 5+ years of project or program management experience within a digital, creative, marketing, media, or agency environment.

• Proven experience managing complex digital creative programs and integrated marketing initiatives from project kickoff through final delivery.

• Experience supporting digital creative experiences and paid media creative development across channels including display, social, video, CRM, email, websites, and landing pages.

• Strong understanding of creative production workflows, campaign development processes, and agency operations.

• Advanced proficiency with Smartsheet, including project planning, reporting, dashboards, workflow management, resource planning, and timeline tracking.

• Experience with project management and collaboration tools such as Workfront, Jira, Confluence, Box, Microsoft Teams, and similar platforms.

• Demonstrated ability to develop detailed project plans, manage dependencies, and coordinate multiple cross-functional teams simultaneously.

• Strong knowledge of project management methodologies, operational processes, and delivery frameworks.

• Experience managing project scope, timelines, budgets, risks, dependencies, and stakeholder communications.

• Ability to decompose large programs into executable workstreams and transform multiple team estimates into actionable delivery plans.

• Experience partnering with Creative, Media, Analytics, Technology, Production, and Client Services teams.

• Excellent communication, facilitation, presentation, and stakeholder management skills.

• Strong organizational skills with the ability to navigate ambiguity and manage competing priorities in a fast-paced environment.

Additional information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

Paid Family Care for parents and caregivers for 12 weeks or more

Monetary assistance and support for Adoption, Surrogacy and Fertility

Monetary assistance and support for pet adoption

Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance

Tuition Assistance

Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more

Matching Gifts programs

Flexible working arrangements

‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)

Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Razorfish is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact View email address on click.appcast.io.

All your information will be kept confidential according to EEO guidelines.

Compensation Range: USD $42.57 - USD $58.22/Hourly. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 11/1/2026.