Technical Writer - Service Automation

Technical Writer (Contract)

Remote / Hybrid (potential to travel onsite briefly)

This is a Remote role.

Compensation: $45 per hour

Contract with potential for full-time conversion

ABOUT THE ROLE

Medasource is seeking two Technical Writers on a contract basis to support documentation initiatives for automation equipment and operational procedures. In this role, you will develop and update technical service manuals, operational documentation, and standard operating procedures (SOPs), ensuring all materials align with internal quality, regulatory, and formatting standards. You will collaborate closely with subject matter experts to translate complex systems, processes, and workflows into clear, concise, and structured documentation. The position requires maintaining version control, updating existing SOPs to new templates, and ensuring documentation accuracy and compliance. Training will be provided to support onboarding to systems and processes. This remote or hybrid position may require brief onsite travel and offers the potential for full-time conversion. Candidates must be able to sign confidentiality and non-disclosure agreements.

WHAT YOU'LL DO

• Develop technical service and operations manuals for automation equipment
• Draft and maintain Standard Operating Procedures (SOPs) for service and operational processes related to equipment
• Update and convert existing SOP documentation to align with new documentation templates and formatting standards
• Work with subject matter experts to gather information and ensure documentation accuracy
• Translate complex systems, processes, and workflows into clear, concise written documentation
• Ensure documentation meets internal quality, regulatory, and formatting standards
• Maintain organized documentation and version control throughout the documentation process

WHAT YOU BRING

• Experience writing technical documentation, service manuals, or SOPs for technical systems or equipment
• Strong attention to detail and organizational skills
• Excellent written communication and documentation skills
• Experience working with structured documentation templates and formatting standards
• Ability to collaborate with subject matter experts and cross-functional stakeholders
• Experience supporting automation platforms, laboratory equipment, medical devices, or other complex hardware systems (preferred)
• Experience working in regulated environments (preferred)
• Familiarity with SOP development and controlled documentation processes (preferred)
• Ability to sign confidentiality and non-disclosure agreements

WHAT'S IN IT FOR YOU

• Contract position with potential opportunity for full-time conversion
• Training provided to support onboarding to systems and processes
• Flexible remote or hybrid work environment
• Opportunity to work on impactful documentation projects for automation equipment and operational procedures

Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.


EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.


Benefits & Perks:
Eight Eleven Group offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.


Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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