Senior General Clerk

Company Highmark Inc. Job Description JOB SUMMARY This job performs clerical support for functional groups in accordance with standard procedures, such as copying, preparing and distributing mail, inventory, data entry, filing, faxing and retrieving documents, indexing and scanning/imaging documents. May also include, performing calculations, compiling and maintaining records, posting and verifying information, and resolving questions and problems. Online processing system(s) may be used to perform one or more of these clerical functions. The Clerk also resolves discrepancies and may communicate with a variety of internal and external customers. Incumbent is expected to meet quality and production standard established by management. Essential Responsibilities Communicate effectively while interacting with internal/external customers. Prepare, sort and distribute mail, inventory, and reports. Enter data/statistics into database or reports. Monitor, track and review inventory. Additional clerical duties may include, but are not limited to: photocopying and responding to incoming phone calls including transferring caller to the appropriate department. Other duties as assigned or requested. Qualifications Minimum High School Diploma/GED 5-10 years of related, progressive experience Note: If servicing DoD programs, the following may be required: United States citizenship (as required by the Department of Defense) Successful attainment of a Department of Defense DIACAP security clearance. Preferred None Language (Other than English) None Travel Requirement 0% - 25% Physical, Mental Demands and Working Conditions Position Type Office-based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Rarely Disclaimer The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $19.66 Maximum: $27.42 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. EEO Statement Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. #J-18808-Ljbffr