Commercial Growth Representative

Commercial Growth Representative

The Commercial Growth Representative is responsible for handling assigned Pace Analytical Services accounts, achieving financial targets for those accounts, and managing inbound leads.

Essential Functions

• Maintains revenue from assigned accounts to ensure clients in the maintenance classification are well supported, reducing attrition.
• Generates new revenue by soliciting and obtaining orders; understanding and interpreting technical requirements; providing technical information; and developing maintenance and strategic accounts.
• Assesses and qualifies inbound leads generated from the website and marketing programs to win new business.
• Develops sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport, providing technical information, and preparing quotations.
• Creates new accounts and contacts from inbound programs and outbound research.
• Follows standard operating procedures to document customer interactions.
• Updates job knowledge by reviewing product information and participating in educational opportunities.
• Supports departmental and organizational goals by taking ownership of new and diverse tasks.
• Identifies opportunities to add value to job responsibilities.
• Contributes to team effectiveness by offering suggestions and actively participating in team activities.
• Promotes Pace's mission by demonstrating professional, courteous, and cooperative behavior with customers and staff.

Qualifications

Education and Experience

Bachelor's degree in chemistry, biology, or a closely related field AND two (2) years of professional experience in environmental services or laboratory operations; OR an equivalent combination of education, training, and experience.

Required Knowledge

• Intermediate to advanced sales principles, practices, and techniques.
• Administration and oversight of sales programs, policies, and procedures.
• Technical knowledge of Pace products and services.
• Methods to resolve sales and customer issues and concerns.
• Applicable sales laws, codes, and regulations.
• Testing tools, equipment, and processes.
• Relevant computer applications and systems.
• Effective teamwork and project participation practices.
• Communication methods for working with staff, customers, and stakeholders.
• Proper business English, including spelling, grammar, and punctuation.

Required Skills

• Performing professional-level sales duties and meeting defined goals.
• Managing and administering sales functions.
• Converting prospects into customers.
• Building and maintaining client relationships.
• Training others on policies and procedures.
• Supporting and managing projects as a team member.
• Working effectively both independently and within a team environment.
• Interpreting and applying laws, regulations, and policies.
• Preparing reports, correspondence, and other business documents.
• Exercising independent judgment within established guidelines.
• Demonstrating tact and professionalism in all interactions.
• Delivering presentations to various audiences.
• Contributing to team goals and organizational objectives.
• Establishing and maintaining effective working relationships.

Physical / Mental Requirements

• Ability to work in an office environment and use standard office equipment
• Ability to sit for extended periods
• Ability to lift and carry up to 20 pounds
• Visual ability to read printed materials and computer screens
• Ability to communicate effectively in person and via telephone

Working Environment

Work is performed in a standard office setting.

Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.

Benefits

When you join Pace, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.

Equal Opportunity Employer

Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.