HUMAN RESOURCES TRAINING & OPERATIONS ANALYST I

Human Resources Training & Operations Analyst I (T234847) The University of Alabama at Birmingham Human Resources team is recruiting for an HR Training and Operations Analyst I to join our dynamic and committed HRIS team of professionals. Our forward‑looking team works as a collaborative, caring partner to ensure the efficient delivery of HR services in meeting the needs of those we serve. We are committed to demonstrating integrity and a positive, forward‑thinking approach with the services we offer. The HR Training and Operations Analyst will manage training and operations for one or more HR systems, and assist, advise and serve as a resource for other HR Training and Operations Analysts on complex issues. Responsibilities include managing the administrative system training and operations for one or more HR systems; providing training, support, troubleshooting and policy interpretation; reviewing, testing and documenting system modifications; developing and maintaining online training and documentation; and providing individual, classroom or campus‑wide seminars on functional topics. Responsibilities Provide training, support, troubleshooting and policy interpretation for assigned HR systems. Review, test and document system modifications to maintain or enhance the HR administrative systems and ensure compliance with university, local, state or federal regulations. Develop and maintain online training and documentation, and provide individual, classroom or campus‑wide seminars on functional topics where necessary. Manage system administration, troubleshooting (system issues and end‑user issues), testing and training for Campus Learning System (Docebo), LinkedIn Learning, UAB Learning Locker, Freskdesk Ticketing/Operational System, and other supporting systems/processes. Oversee process improvements and design, development, testing and documentation of system modifications to enhance service levels and regulatory compliance. Collaborate closely with HR and IT teams to resolve issues related to systems, processes, training, policy and awareness. Learn and understand changes and policies as they relate to assigned systems and processes. Handle special projects as assigned. Qualifications Bachelor's degree in Business, Human Resources, Information Technology or a related field and three (3) years of related experience required. Work experience may NOT substitute for education requirement. Preferred Skills & Knowledge Anticipate and resolve potential problems. Hold some experience in process analysis and improvements. Demonstrate project leadership and business acumen to improve operations. Exhibit strong collaboration skills. Show willingness to go above and beyond and play an essential role in UAB HR's continued advancement. Salary Range $52,555 - $62,169.12 EEO Statement UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran's status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity it operates. Individuals may report concerns or questions to UAB's Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix. #J-18808-Ljbffr University of Alabama at Birmingham